Title: Can’t set basic settings
Last modified: August 15, 2025

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# Can’t set basic settings

 *  Resolved [ROOF_Music](https://wordpress.org/support/users/roof_music/)
 * (@roof_music)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/cant-set-basic-settings/)
 * Hi there! In order to set up the calendar I can’t go through the basic settings
   setup. The first step “first-time-setup” doesn’t get any further. It says “saving”
   until time out. I’ve set set WordPress time to “Berlin” and the time zone in 
   the calendar setup to “Berlin” too. What could cause this issue?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/cant-set-basic-settings/#post-18600748)
 * Hi [@roof_music](https://wordpress.org/support/users/roof_music/)
 * Thanks for reaching out.
 * I tested this on my own site using the latest version of The Events Calendar,
   and the first-time setup worked as expected on my end.
 * If you’re having trouble saving your settings during the first-time setup, I 
   recommend updating to the latest version to see if that resolves the issue. If
   you’re already on the latest version, the problem may be due to a plugin or theme
   conflict.
 * If possible, please try temporarily activating only our plugins and switching
   to a default WordPress theme, then run the first-time setup again. Once you’ve
   saved your setup, you can reactivate your other plugins and theme.
 * Let me know how it goes.
 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/cant-set-basic-settings/#post-18603491)
 * Hi there,
 * It looks like we haven’t heard back from you in a while, so I’ll go ahead and
   close this thread for now.
 * If you still need assistance, feel free to reopen this thread or start a new 
   one

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can’t set basic settings’ is closed to new replies.

 * ![](https://ps.w.org/the-events-calendar/assets/icon-256x256.gif?rev=2516440)
 * [The Events Calendar](https://wordpress.org/plugins/the-events-calendar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/the-events-calendar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/the-events-calendar/)
 * [Active Topics](https://wordpress.org/support/plugin/the-events-calendar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/the-events-calendar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/the-events-calendar/reviews/)

## Tags

 * [Setup](https://wordpress.org/support/topic-tag/setup/)
 * [timezone](https://wordpress.org/support/topic-tag/timezone/)

 * 2 replies
 * 2 participants
 * Last reply from: [Darian](https://wordpress.org/support/users/d0153/)
 * Last activity: [9 months, 1 week ago](https://wordpress.org/support/topic/cant-set-basic-settings/#post-18603491)
 * Status: resolved