Can’t submit from mobile
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I am using All In One WP Security and there is a definite clash. I’m trying to figure out where the problem is. I have been turning settings on and off with no success, the way I know that All In One WP Security is the problem is when I disable the plugin I can submit reviews from my phone.
Is there a different security plugin that could be recommended or does someone possible know where the problem is?
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It sounds like you may be disabling access to /wp-admin/admin-ajax.php with that plugin.
You shouldn’t block access to that file, it is how many plugins perform AJAX requests with WordPress and is the standard way to do so.
Thanks for the quick reply, I am in contact with the WP Security authors to see what is going on. Thanks for pointing me in the right direction
The problem still persists, but there seem to be new problems now. I have been in contact with someone on the WP Security forum for help. Here it is.
ME: I use both Site Reviews and All In One WP Security but it looks like WP Security is blocking access to wp-admin/admin-ajax.php and I cant seem to find a way to whitelist the file. I have tried disabling the firewall completely, enabling access to .php files and I reset my database prefix back to wp_ but I still can’t post a review from my phone. I can post fine from my computer but the only way to post from my phone is to disable WP Security completely
SOMEONE: Can you goto Firewall>> Custom Rules and then under “Enter Custom .htaccess Rules:”
Can you enter the following;
AuthType Basic AuthName "Auth Required" AuthUserFile /path/to/.htpasswd Require valid-user <Files admin-ajax.php> Order allow,deny Allow from all Satisfy any </Files>ME: I made a booboo. I input THIS because that is how it came in the email, I clicked the 2 check boxes and now Im getting Internal Server Error. I cant access my website. You know how I fix it?
EDIT: I renamed my .htaccess file and was able to get back into WordPress. I removed the special rule for now but all my pages except my home page is 404’ing. I’m going to restore a backup to see if it fixes it
EDIT2: Backup didn’t work, I have also tried to disable WP Security and no success
EDIT3: Re-enabling WP Security fixed the 404 issue, I added the custom rule but I still cant submit a review from my phone. Now Im really stuck
EDIT4: I cant submit a review from my PC either. I think it is the review plugin that is being a problem now. Disabling WP Security doesn’t fix the review issue.
When I try to submit a review from my PC I get an error saying “Your review could not be submitted and the error has been logged. Please notify the site administrator.” I don’t know here this is being logged to. I get the same error on my phone as well when WP Security is disabled. If I enable WP Security, I get the error message on my PC but nothing happens on my phone. After I click submit, it loads for 1 second and stops.
I have been battling with these 2 plugin for too long, Im just going to delete my website and restore from backup
@psycostea Thanks for the follow up.
The advice about the admin-ajax.php was only a suggestion of what the problem could be based on the information you originally provided above (also explained on the Help page under “Common Problems and Solutions”).
However, judging from the error message you just shared, I can see that it’s being caused by something else. That error message is usually triggered when WordPress throws an error when using the WordPress “wp_insert_post” function to create the review in the database.
I would like to help you solve this, would you be able to go to the Help Page of Site Review and use the Contact Support section to contact me directly?
If so, please wait on deleting your website as I think I can help you to resolve it without you having to resort to this.
I appreciate your help, but I have already deleted my website. I am in the process of restoring the backup but the restoration is proving to be a pain in the ass as I changed MySQL database and the info that is being restored has got all my old info in. Im currently digging through my files trying to remove all traces WP Security and putting the correct info in.
When I reinstall WP, I make a new user and pass but as soon as I restore the backup I get kicked out and my new login info doesn’t work. I’m also trying to find my old login info in my back file (I hope it’s there)
@psycostea If you are restoring a previous backup of your database, then it means the new user you created will be removed and your old users will be restored.
Some suggestions:
1. Once you have restored the database, FTP into the website and delete the WP Security plugin from the wp-content/plugins folder.
2. Rename the .htaccess file to .htaccess.bak
3. Login with your old user account that you restored from the backup.If that works and you are able to login, go to the WordPress Permalinks settings and hit save to generate a fresh .htaccess file.
Hopefully this helps to get it back up and running.
(It’s almost 01:00 for me, so I will check this topic again first thing tomorrow my morning.)
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This reply was modified 4 years, 8 months ago by
Gemini Labs.
I was able to get into my website, google had my old password saved.
I just had to install my plugins and everything is working. I will not be using WP Security and Site Reviews together, I will find a different security plugin.
I really do appreciate all your help, thanks for being so patient
EDIT: I am getting the same error message as stated in a previous message.
@psycostea please check your email.
I’m all sorted everything works, thanks so much.
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This reply was modified 4 years, 8 months ago by
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