Title: Can't Switch Users
Last modified: August 22, 2016

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# Can't Switch Users

 *  Resolved [Justin Handley](https://wordpress.org/support/users/justinhandley/)
 * (@justinhandley)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-switch-users/)
 * I’m using this on a multisite install. Logged in as super admin, when on a sub
   site, when I try to switch users I just get a white screen with the simple error‘
   Can’t Switch Users’ Any idea on that? Would using domain mapping on multisite
   make a difference?
 * [https://wordpress.org/plugins/user-switching/](https://wordpress.org/plugins/user-switching/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [John Blackbourn](https://wordpress.org/support/users/johnbillion/)
 * (@johnbillion)
 * WordPress Core Developer
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-switch-users/#post-5495789)
 * Domain mapping shouldn’t make a difference, no.
 * How is your domain mapping configured? Can you copy and paste (or take a screenshot
   of) your settings on the Network Admin > Settings > Domain Mapping screen?
 *  Thread Starter [Justin Handley](https://wordpress.org/support/users/justinhandley/)
 * (@justinhandley)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-switch-users/#post-5495818)
 * So here is my domain mapping. I am using nginx for the server, so the htaccess
   of the network setup doesn’t really apply anyway. One thing I noticed about other
   posts regarding this plugin was if the site url’s didn’t match exactly… would
   it make a difference if the admin url and front end url aren’t the same? Live
   sites are like yoursite.com. You log in at yoursite.com/wp-admin. But then you
   end up at yoursite.mysite.com/wp-admin once you are logged in. I do this so I
   can have better control of the dashboard experience. I could switch it so that
   it was yoursite.com/wp-admin, though, if that would make a difference.
 * Administration mapping
 * You can allow your members to access the administration area of your site through
   the domain they enter, you can also restrict it to the Mapped domain or the original
   domain (your website url):
 * original domain
 * Login mapping
 * How should your members access the login page of their website, this can be through
   the domain they enter, or restrict it to either the Mapped domain or the original
   domain (your website url):
 *  mapped domain
 * Cross-domain autologin
 * Would you like for your members to be logged into all sites within your network
   regardless of domain name:
 *  No
 * Verify domain’s DNS settings
 * Would you like to verify domain’s DNS settings before they will be mapped by 
   your members:
 *  No
 * Force http/https (Only for original domain)
    Would you like to force https in
   login and admin pages:
 *  No
 * Would you like to force http/https in front-end pages:
    No
 *  Thread Starter [Justin Handley](https://wordpress.org/support/users/justinhandley/)
 * (@justinhandley)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-switch-users/#post-5495819)
 * In fact, that is what it was. It was causing issues with this. It was causing
   issues with previewing posts. I guess it was a bad idea on my part. Once I mapped
   everything to the mapped domain it worked fine – probably related to cookies 
   being written on one, and then trying to read them from the other.
 *  Thread Starter [Justin Handley](https://wordpress.org/support/users/justinhandley/)
 * (@justinhandley)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-switch-users/#post-5495876)
 * Hey John – sorry – so it isn’t quite resolved. That fixed it for some sites, 
   but others still aren’t working. I have had other troubles, mostly related with
   migrating sites between two different multisite networks. Some issues with domain
   replacement, and some with errors like the fact that I renamed the database pre-
   extension, so what used to be wp_28_user_roles is at web_43_user_roles.
 * Does your plugin check tables at all? Is it possible there is a migration error
   I haven’t uncovered that would only affect some sites? The error I’m getting 
   is different now – I’m getting a 502…

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Can't Switch Users’ is closed to new replies.

 * ![](https://ps.w.org/user-switching/assets/icon.svg?rev=3193956)
 * [User Switching](https://wordpress.org/plugins/user-switching/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/user-switching/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/user-switching/)
 * [Active Topics](https://wordpress.org/support/plugin/user-switching/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/user-switching/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/user-switching/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Justin Handley](https://wordpress.org/support/users/justinhandley/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/cant-switch-users/#post-5495876)
 * Status: resolved