Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
If that is true then consider throwing that theme in the bin. I know it’s not the answer you want to hear, but we only support the themes on ww.wp.xz.cn, we can’t recommend much else
does that also happen if you temporarily activate the default theme Twenty Fourteen?
your theme might be prohibiting the installation of further plugins; there are several already activated (including ‘contact form 7’) but those might have come with the theme (?).
please contact the theme’s developer for support.
I have worked with the Cherry Framework a few times and I never had trouble installing plugins. In fact, Cherry requires you to install a few (@alchymyth indeed Contact Form 7 is one of them).
Maybe you have another plugin installed that keeps you from adding more plugins? Or do you have a child theme (using Cherry as it’s parent) activated?
Thanks for the responses.
I tried installing a plugin manually via FTP and found that works. I was a little disappointed that the “add new” feature was not available as well as the ability to search pluggins, but at least I can get the functionality I need now.
Not too abreast of how parent and child themes work, though I know they are advantageous. Listed in THEMES is my Cherry 3.1 theme which is active and also there is the business theme 43180.
I think my host (TMD) installed the 43180 theme as a child of Cherry if that is possible. Because when I activated 43180 none of the customizations I had done were there. So I switched back to Cherry and all was well.
Anyway learned a thing or two.
Can anyone help me please – I have successfully uploaded cherry frame work to my WordPress site but when trying to upload the theme it keeps crashing. So I am trying to upload the theme through my FTP server which I have done before. I have unzipped the file, but when I upload it won’t upload the whole unzipped file – it wants me to select individual files – am I doing something wrong?
Start a new thread here:
https://ww.wp.xz.cn/support/forum/how-to-and-troubleshooting#postform
Please do not post in other people’s old unrelated threads.
