Title: Cant validate Pro API key Last modified: November 2, 2023 --- # Cant validate Pro API key * [blackdovedesign](https://wordpress.org/support/users/blackdovedesign/) * (@blackdovedesign) * [2 years, 7 months ago](https://wordpress.org/support/topic/cant-validate-pro-api-key/) * Getting this message in admin area: * “In order to use the plugin, you have to validate the license by filling the required form below * If you face any issues validating the license, you may contact us at [support@tech-banker.com](https://wordpress.org/support/topic/cant-validate-pro-api-key/support@tech-banker.com?output_format=md) [support@tech-banker.com](https://wordpress.org/support/topic/cant-validate-pro-api-key/support@tech-banker.com?output_format=md)“ The website is down so i cant login and check the API key (it was working but stopped so i dont think it is API key), contacted [support@tech-banker.com](https://wordpress.org/support/topic/cant-validate-pro-api-key/support@tech-banker.com?output_format=md) 16 days ago with support ticket but no answer. Is this plugin abandoned? as we paid for pro plugin but there seems to be no support. Viewing 1 replies (of 1 total) * [jdelamaza](https://wordpress.org/support/users/jdelamaza/) * (@jdelamaza) * [2 years, 7 months ago](https://wordpress.org/support/topic/cant-validate-pro-api-key/#post-17186157) * Same problem in 2 sites Viewing 1 replies (of 1 total) The topic ‘Cant validate Pro API key’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-mail-bank_724f4f.svg) * [Mail Bank - #1 Mail SMTP Plugin for WordPress](https://wordpress.org/plugins/wp-mail-bank/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-bank/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-mail-bank/) * [Active Topics](https://wordpress.org/support/plugin/wp-mail-bank/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-bank/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-mail-bank/reviews/) * 1 reply * 2 participants * Last reply from: [jdelamaza](https://wordpress.org/support/users/jdelamaza/) * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/cant-validate-pro-api-key/#post-17186157) * Status: not resolved