Title: CAPI issues Last modified: January 8, 2023 --- # CAPI issues * Resolved [jopb](https://wordpress.org/support/users/jopb/) * (@jopb) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/) * This has been probably the most frustrating debuggging in years. I’ve been trying to get CAPI to work for days now, but still have unresolved issues: 1. Not all Woocommerce orders are sent as Purchase CAPI event by the plugin Facebook for Woocommerce. In the Woocommerce status server logs I count only 5 CAPI calls for yesterdays Purchase events while I have 8 orders. 2. The 3 orders that did not fire, were exactly the orders that originate from a FB ad. I can tell because of a coupon that is only used for FB. 3. In Meta’s Event Manager, all 5 CAPI calls are registered. However, the Total browser events received from Pixel is only 3 (out of 8). I can’t see if these were people coming from FB ads (can’t see whether fbc-variable was set). 4. AddToCart does show 14 browser / 14 server events out of 14 CAPI calls in the server logs. Including 8 originating from Facebook ads (fbc variable is set in 8 out of 14 cases). If browser calls would have been blocked, this would also show in other events, not only in Purchase events. 5. InitiateCheckout event was called 13 times by CAPI, with 5 cases having a fbc- variable set. Assuming someone has to addToCart at least once before InitiatingCheckout, it is strange there are more calls with empty fbc-variable than in the previous case (AddToCart). This means fbc-variable gets unset in 1 click after addToCart? Strange… * Already checked: 1. No fatal errors in the Woocommerce status logs that would indicate any issues. No errors in the FBfW-logs, no mention of these missing orders in the FBfW-logs. 2. Most people order 1 product, so it is normal AddToCart and InitiateCheckout are almost the same * Please help me with the following questions: - How do I further debug this? - Does the CAPI Purchase event fire on the thank-you-page, or does it fire on the call-back of the payment provider when order is set to “processing”? ( in a major unlucky case it could be that all 3 orders closed their browser before returning from the payment provider and all other 5 orders didn’t prematurely close their browser 🤨) - One possible cause of these issues: FB Ads show inside Instagram (on iOS). When clicked, Instagram opens an in-app Safari window, it does not offload the user to the native Safari browser. For payment, the user is sent to a payment app on mobile phone. After payment, the payment app returns user to native Safari app (not back to Instagram app). How can I pass along the Facebook session / cookie / id’s from the Instagram in-app safari window with the return- url of the payment provider? And how do I fix this for the events fired by the pixel? - If the above is indeed the issue: Then why doesn’t Facebook for Woocommerce fire a CAPI call without fbc or other session info, sending userdata like email and name? Or why doesn’t FBfW log an error in the logs? The orders that“ failed” don’t appear anywhere… - Is there any way to trigger FBfW to send a CAPI call for a given order, for example with AutomateWoo? If External ID is supplied, FB should be able to dedupe, even is session info is missing? * Thanks for your help! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcapi-issues%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Thread Starter [jopb](https://wordpress.org/support/users/jopb/) * (@jopb) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16353823) * After some further digging, it seems it is indeed caused by the visitor being sent to his/her payment app and being returned not to Instagram in-app browser, but to Safari. * Then the big question arises: * If you take the trouble to make a server-to-server solution to track conversions, why do you still rely on a session cookie to make this work? Why not store all necessary information in the order meta, so a CAPI purchase event can be sent without user interaction? All payment providers know you can’t rely on user interaction, so they have all implemented this with a decent callback… FB should do the same… * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16354466) * Hello, * As a first step, please share a copy of your site’s **System Status Report** to get a better idea about the site’s configuration, you can find it via **WooCommerce > Status**. Select “Get system report” and then “Copy for support”.  * We’ll look forward to hearing from you. * Thread Starter [jopb](https://wordpress.org/support/users/jopb/) * (@jopb) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16355836) * ```wp-block-code ### WordPress Environment ### WordPress address (URL): https://brutebonen.nl Site address (URL): https://brutebonen.nl WC Version: 7.2.2 REST API Version: ✔ 7.2.2 WC Blocks Version: ✔ 8.9.2 Action Scheduler Version: ✔ 3.5.3 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: – Language: nl_NL External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.30 PHP Post Max Size: 512 MB PHP Time Limit: 120 PHP Max Input Vars: 8000 cURL Version: 7.84.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 10.5.16-MariaDB-cll-lve Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: 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Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable) variable-subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Winkelbasis: #1057 - /winkel/ Winkelwagen: #1058 - /winkel/winkelmand/ Afrekenen: #1059 - /winkel/afrekenen/ Mijn account: #1060 - /mijn-account/ Algemene voorwaarden: #1041 - /algemene-voorwaarden/ ### Theme ### Name: OceanWP Child Version: 1.0 Author URL: https://oceanwp.org/ Child Theme: ✔ Parent Theme Name: OceanWP Parent Theme Version: 3.3.6 Parent Theme Author URL: https://oceanwp.org/about-oceanwp/ WooCommerce Support: ✔ ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp/woocommerce/content-single-product.php oceanwp-child-brute-bonen/woocommerce/emails/customer-invoice.php oceanwp-child-brute-bonen/woocommerce/emails/customer-processing-order.php oceanwp-child-brute-bonen/woocommerce/emails/customer-reset-password.php oceanwp-child-brute-bonen/woocommerce/emails/email-footer.php oceanwp-child-brute-bonen/woocommerce/emails/email-header.php oceanwp-child-brute-bonen/woocommerce/emails/email-styles.php oceanwp/woocommerce/loop/loop-start.php oceanwp-child-brute-bonen/woocommerce/myaccount/dashboard.php oceanwp-child-brute-bonen/woocommerce/single-product/add-to-cart/variable.php versie 3.5.5 is verouderd. De hoofdversie is 6.1.0 oceanwp/woocommerce/single-product/title.php Outdated Templates: ❌ Leer hoe te updaten ### Product Bundles ### Database Version: 6.17.3 Loopback Test: ✔ Template Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2023-01-10 12:59:57 +01:00 Options: ✔ Notes: 93 Onboarding: completed ### Action Scheduler ### Complete: 20.172 Oldest: 2022-12-10 13:39:02 +0100 Newest: 2023-01-09 20:15:03 +0100 Failed: 2.523 Oldest: 2020-09-16 16:28:24 +0200 Newest: 2023-01-06 10:30:04 +0100 Pending: 10 Oldest: -0001-11-30 00:19:32 +0019 Newest: 2023-01-13 12:40:04 +0100 ### Smart Coupons related settings ### Number of coupons to show: 5 Number of characters in auto-generated coupon code: 10 Valid order status for auto-generating coupon: processing completed Include tax in the amount of the generated gift card: no Deduct credit/gift before doing tax calculations: no Gift Card discount is inclusive of tax: no Automatic deletion: no Coupon emails: yes Printing coupons: yes Sell gift cards at less price?: no Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes Renewal orders should not generate coupons even when they include a product that issues coupons: no Allow sending of coupons to others: yes Allow schedule sending of coupons?: no Combine emails: no Auto generated coupon email: yes Combined auto generated coupons email: no Acknowledgement email: yes Enable taxes: yes Prices entered with tax: yes Rounding: yes Display prices in the shop: incl Display prices during cart and checkout: incl Display tax totals: itemized Enable the use of coupon codes: yes Calculate coupon discounts sequentially: no Account endpoints > Coupons: wc-smart-coupons ### Status report information ### Generated at: 2023-01-09 20:21:42 +01:00 ``` * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16355984) * Hi, * The system status report does not show any relevant issue. Thanks for sending it. * For the conversions API to work properly, I’d suggest to check out this article below: * [How can I implement Conversions API?](https://woocommerce.com/posts/adapt-for-the-future-with-facebook-conversions-api/#:~:text=How%20can%20I%20implement%20Conversions%20API%3F) * I hope this points you in the right direction. * Thread Starter [jopb](https://wordpress.org/support/users/jopb/) * (@jopb) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16356070) * Hi Igor, Thanks for taking the time to check my server logs. As you can see, the CAPI has been successfully implemented, it tracks AddToCart and InitiateCheckout flawlessly. * ![](https://i0.wp.com/brutebonen.nl/Screenshot%202023-01-09%20at%2021.38.23.png? ssl=1) * And even orders that follow the happy flow trigger a Purchase event. So far so good… * Only when I compared the order count from Woocommerce and the CAPI purchase events for specific days, I noticed not all Purchases made from FB Ads on iOS are tracked by CAPI. And **I think** this is because the FBfW plugin uses a cookie instead of the DB to store the fbcid with the order. In The Netherlands, 95% of transactions are made using iDeal, sending the user from the FB/Insta app to a bank app for payment. The return-url is then loaded in Native Safari app, not in FB or Insta, thus having no cookies or session vars. FBfW doesn’t understand where this purchase comes from, has no session data, no fbcid no prior InitiateCheckout and decides not to fire a CAPI call. * To confirm this analysis, please help me by answering these questions: - Is it correct FBfW relies on a cookie or session var (_fbc or likewise) to track a user making a **purchase**? - Is it correct the CAPI purchase event is triggered on the thank-you page, not on the order-processing-hook? - Is there any way to trigger FBfW to send a CAPI call for a given order, for example with AutomateWoo? If External ID is supplied, FB should be able to dedupe, even is session info is missing? - As a workaround, can I just add the fbclid of the incoming Ad-click to the query string of the return-url? * So again, this only happens when you 1. Advertise on FB, user clicks on the advertisement, 2. users buys a product from within FB/Insta app, 3. we send the user to an external payment provider (like the Paypal app, in NL its mostly iDeal) and 4. he is returned, **not to FB/Insta**, but to the default browser (Safari in most cases), with a completely new and fresh session (and the bank url as referrer). * Thread Starter [jopb](https://wordpress.org/support/users/jopb/) * (@jopb) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16356122) * So the answer is in the code: Yes, FBfW relies only on cookies, this is the source for plugin > Includes > Event.php line 241. * ```wp-block-code /** * Gets the click ID from the cookie or the query parameter. * * @see https://developers.facebook.com/docs/marketing-api/server-side-api/parameters/fbp-and-fbc#fbp-and-fbc-parameters * * @since 2.0.0 * * @return string */ protected function get_click_id() { $click_id = ''; if ( ! empty( $_COOKIE['_fbc'] ) ) { $click_id = $_COOKIE['_fbc']; } elseif ( ! empty( $_REQUEST['fbclid'] ) ) { // generate the click ID based on the query parameter $version = 'fb'; $subdomain_index = 1; $creation_time = time(); $fbclid = $_REQUEST['fbclid']; $click_id = "{$version}.{$subdomain_index}.{$creation_time}.{$fbclid}"; } return $click_id; } ``` * So no fallback whatsoever. * When I click my own FB ad, pay for the order, etc, this is all that shows up in the FBfW server logs: * ```wp-block-code 01-09-2023 @ 22:14:24 - Request method: POST uri: https://graph.facebook.com/v13.0/151625036263774/events user-agent: Facebook-for-WooCommerce/3.0.7 (WooCommerce/7.2.2; WordPress/6.1.1) body: {"data":[{"action_source":"website","event_time":1673298864,"event_id":"088f605b-4dbe-4182-93ea-155108f56bbd","event_source_url":"https:\/\/brutebonen.nl\/product\/proefpakket\/?code=PROBEER50&utm_source=ig&utm_medium=%20cpc&utm_campaign=Proefpakket%20%20Sales%20%202023-01-04&utm_content=Home%20Baristas--FB+INSTA%20Story&utm_term=Story%20video&fbclid=PAAabFYVTfrjvJBN9k_yZgs5pd37YEJSf6KLqbeLzJRTHvq_9f5vl2PPZHc4U_aem_AZ-MXlPOnf1BUQeitjq8TJQyiqu59Ij4OGxjSbjfUcGHanznNcSWVGH-NRG5MU8RNS1NmfsB9cK1lioVMNTplNCdN8C1m6wmwIXNxd9kSjenmvh2gkq-M1JlD5bk3DIMdhU","custom_data":{"content_name":"Brute Bonen Proefpakket","content_ids":"[\"PPXXXY_2297\"]","content_type":"product_group","contents":"[{\"id\":\"PPXXXY_2297\",\"quantity\":1}]","content_category":"Proefpakketten","value":"9.95","currency":"EUR"},"user_data":{"client_ip_address":"84.104.133.55","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 16_0_2 like Mac OS X) AppleWebKit\/605.1.15 (KHTML, like Gecko) Mobile\/15E148 Instagram 264.3.0.19.104 (iPhone15,2; iOS 16_0_2; en_NL; en-NL; scale=3.00; 1179x2556; 432065435) NW\/3","fbc":"fb.1.1672145758852.PAAabFVMgO7MWHPPYk0LvsMvZGjePoeNf2T_pwXuE59kjdgGZ-rXqz-RrKTww_aem_AbI2Ip6ud2Yy6IV4ASHJPODnQRg-b4Eu8P2lhjVu2XLtFd4Ur58bGOJNrig_s1FpeW85szy6Q8GfXyMDfbH8bLgfT1imXp0lv5Y5akWOh93prYOgC20VfTh1UkgM-xHBPpY","fbp":"fb.1.1672145758853.1318592254"},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.2.2-3.0.7"} duration: 0.11777s 01-09-2023 @ 22:14:24 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"ACTXVM_8SkNtt9VuORqVMoL"} 01-09-2023 @ 22:14:33 - Request method: POST uri: https://graph.facebook.com/v13.0/151625036263774/events user-agent: Facebook-for-WooCommerce/3.0.7 (WooCommerce/7.2.2; WordPress/6.1.1) body: {"data":[{"action_source":"website","event_time":1673298872,"event_id":"e8e435d1-d60d-466a-b40a-67e242dbcc58","event_source_url":"https:\/\/brutebonen.nl\/product\/proefpakket\/","custom_data":{"content_ids":"[\"PP250H_2672\"]","content_name":"Brute Bonen Proefpakket - Halfautomaat \/ Pistonmachine met losse bonenmaler, 250 gram","content_type":"product","contents":"[{\"id\":\"PP250H_2672\",\"quantity\":1}]","value":9.95,"currency":"EUR"},"user_data":{"client_ip_address":"84.104.133.55","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 16_0_2 like Mac OS X) AppleWebKit\/605.1.15 (KHTML, like Gecko) Mobile\/15E148 Instagram 264.3.0.19.104 (iPhone15,2; iOS 16_0_2; en_NL; en-NL; scale=3.00; 1179x2556; 432065435)","fbc":"fb.1.1673298864870.PAAabFYVTfrjvJBN9k_yZgs5pd37YEJSf6KLqbeLzJRTHvq_9f5vl2PPZHc4U_aem_AZ-MXlPOnf1BUQeitjq8TJQyiqu59Ij4OGxjSbjfUcGHanznNcSWVGH-NRG5MU8RNS1NmfsB9cK1lioVMNTplNCdN8C1m6wmwIXNxd9kSjenmvh2gkq-M1JlD5bk3DIMdhU","fbp":"fb.1.1672145758853.1318592254"},"event_name":"AddToCart"}],"partner_agent":"woocommerce-7.2.2-3.0.7"} duration: 0.11269s 01-09-2023 @ 22:14:33 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"A-SaL1IG41CXyFTpzDfOlxJ"} 01-09-2023 @ 22:14:34 - Request method: POST uri: https://graph.facebook.com/v13.0/151625036263774/events user-agent: Facebook-for-WooCommerce/3.0.7 (WooCommerce/7.2.2; WordPress/6.1.1) body: {"data":[{"action_source":"website","event_time":1673298874,"event_id":"97c163a7-d8d9-42fb-a8f1-b1b2856b9768","event_source_url":"https:\/\/brutebonen.nl\/winkel\/winkelmand\/","custom_data":{"content_ids":"[\"PP250H_2672\"]","content_name":"Brute Bonen Proefpakket - Halfautomaat \/ Pistonmachine met losse bonenmaler, 250 gram","content_type":"product","contents":"[{\"id\":\"PP250H_2672\",\"quantity\":1}]","value":9.95,"currency":"EUR"},"user_data":{"client_ip_address":"84.104.133.55","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 16_0_2 like Mac OS X) AppleWebKit\/605.1.15 (KHTML, like Gecko) Mobile\/15E148 Instagram 264.3.0.19.104 (iPhone15,2; iOS 16_0_2; en_NL; en-NL; scale=3.00; 1179x2556; 432065435)","fbc":"fb.1.1673298864870.PAAabFYVTfrjvJBN9k_yZgs5pd37YEJSf6KLqbeLzJRTHvq_9f5vl2PPZHc4U_aem_AZ-MXlPOnf1BUQeitjq8TJQyiqu59Ij4OGxjSbjfUcGHanznNcSWVGH-NRG5MU8RNS1NmfsB9cK1lioVMNTplNCdN8C1m6wmwIXNxd9kSjenmvh2gkq-M1JlD5bk3DIMdhU","fbp":"fb.1.1672145758853.1318592254"},"event_name":"AddToCart"}],"partner_agent":"woocommerce-7.2.2-3.0.7"} duration: 0.12841s 01-09-2023 @ 22:14:34 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"AyJWRrbMHuzyXEpznEq_UgM"} 01-09-2023 @ 22:14:43 - Request method: POST uri: https://graph.facebook.com/v13.0/151625036263774/events user-agent: Facebook-for-WooCommerce/3.0.7 (WooCommerce/7.2.2; WordPress/6.1.1) body: {"data":[{"action_source":"website","event_time":1673298883,"event_id":"20188f5e-1f4f-445c-9c3e-6ab27a0bf7ff","event_source_url":"https:\/\/brutebonen.nl\/winkel\/afrekenen\/","custom_data":{"num_items":1,"content_ids":"[\"PP250H_2672\"]","content_name":"[\"Brute Bonen Proefpakket - Halfautomaat \\\/ Pistonmachine met losse bonenmaler, 250 gram\"]","content_type":"product","contents":"[{\"id\":\"PP250H_2672\",\"quantity\":1}]","value":"5.98","currency":"EUR"},"user_data":{"client_ip_address":"84.104.133.55","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 16_0_2 like Mac OS X) AppleWebKit\/605.1.15 (KHTML, like Gecko) Mobile\/15E148 Instagram 264.3.0.19.104 (iPhone15,2; iOS 16_0_2; en_NL; en-NL; scale=3.00; 1179x2556; 432065435)","fbc":"fb.1.1673298864870.PAAabFYVTfrjvJBN9k_yZgs5pd37YEJSf6KLqbeLzJRTHvq_9f5vl2PPZHc4U_aem_AZ-MXlPOnf1BUQeitjq8TJQyiqu59Ij4OGxjSbjfUcGHanznNcSWVGH-NRG5MU8RNS1NmfsB9cK1lioVMNTplNCdN8C1m6wmwIXNxd9kSjenmvh2gkq-M1JlD5bk3DIMdhU","fbp":"fb.1.1672145758853.1318592254"},"event_name":"InitiateCheckout"}],"partner_agent":"woocommerce-7.2.2-3.0.7"} duration: 0.10694s 01-09-2023 @ 22:14:43 - Response code: 200 message: OK body: {"events_received":1,"messages":[],"fbtrace_id":"AhKRBZQSJ8Ru6hracOVg9HM"} ``` * All events are neatly tracked, the purchase event just never shows up… * [Paulo P – a11n](https://wordpress.org/support/users/paulostp/) * (@paulostp) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16358840) * Hello, * Thanks for your troubleshooting efforts and for sharing your findings with the community. * We would be grateful if you could file a feature request so the developers are aware of this use case: [https://woocommerce.com/feature-requests/facebook/](https://woocommerce.com/feature-requests/facebook/) * As for the possibility of using AutomateWoo to bridge this gap, we would need you to reach out to our premium support at WooCommerce.com – we can’t discuss our paid plugins here in the WordPress.org forums. * Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page. * Please include a link to this forum thread for context. * Thanks! * Thread Starter [jopb](https://wordpress.org/support/users/jopb/) * (@jopb) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16360548) * 👍 Doesn’t sound like a feature to me, I filled a bug: * [https://github.com/woocommerce/facebook-for-woocommerce/issues/2447](https://github.com/woocommerce/facebook-for-woocommerce/issues/2447) * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16360623) * Hi [@jopb](https://wordpress.org/support/users/jopb/) * We totally understand this and thanks for raising this concern to the proper channel. * Please subscribe to the thread to keep posted for updates. * Thanks! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘CAPI issues’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) * 9 replies * 4 participants * Last reply from: [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/capi-issues/#post-16360623) * Status: resolved