Title: Captcha big problem Last modified: November 18, 2025 --- # Captcha big problem * Resolved [andreamarucci](https://wordpress.org/support/users/shiftsrl/) * (@shiftsrl) * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-big-problem/) * Something strange happen. Please note that I’ve never enabled captcha until this problem comes up. If you go on that page you’ll notice a captcha request just in the middle of the screen and, if you click, another request as you can see here * [https://i.postimg.cc/RFD9cZ5S/Screenshot-2025-11-18-alle-13-34-53.png](https://i.postimg.cc/RFD9cZ5S/Screenshot-2025-11-18-alle-13-34-53.png) * [https://i.postimg.cc/850DhzQG/Screenshot-2025-11-18-alle-13-35-03.png](https://i.postimg.cc/850DhzQG/Screenshot-2025-11-18-alle-13-35-03.png) * In this site I’ve just Forminator as plugin and I’m using one of the WP Themes. I’ve tried to change theme but it’s the same. * I’ve also tried to enable captcha and use turnstile with no luck and also to enable captcha v3 and it’s the same. Until 30 days ago everything worked perfectly. * Can you help me to spot what’s going on? * thanks! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcaptcha-big-problem%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Williams – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport3/) * (@wpmudevsupport3) * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-big-problem/#post-18724197) * Hi [@shiftsrl](https://wordpress.org/support/users/shiftsrl/) , * I hope you’re doing well and I’m sorry to see that you’re facing this issue. * That doesn’t seem to come from Forminator, as usually it doesn’t show the Captcha like that, but could you confirm if deactivating Forminator helps? * In case it does, could you please try to create a backup and reinstall it by uploading the zip under plugin > Add New > Upload Files and replacing files? * In case deactivating Forminator doesn’t help, could you give it a try with a malware scanner like the one on Defender? [https://wordpress.org/plugins/defender-security/](https://wordpress.org/plugins/defender-security/) * You could need to reinstall the WP core if you find any malicious files there, but remember to create a backup before taking any action. * Please let us know if you need further help. Best Regards, Williams Valerio * Thread Starter [andreamarucci](https://wordpress.org/support/users/shiftsrl/) * (@shiftsrl) * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-big-problem/#post-18725340) * Hello, tried to disable forminator and the captcha does appear. Tried also to install defender and no malware detected. I don’t have any other plugin but Duplicator and Forminator and really I don’t know where to look at. * Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/) * (@wpmudev-support9) * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-big-problem/#post-18726465) * Hello [@shiftsrl](https://wordpress.org/support/users/shiftsrl/), * I hope things are going well for you. * > If you go on that page you’ll notice a captcha request just in the middle of > the screen * I tried visiting this URL: [https://test.fluencyelite.com/english-test/](https://test.fluencyelite.com/english-test/). However, I am unable to replicate the issue; screenshot reference: [https://monosnap.ai/file/Ldasj6dds2KphaWI3GAFoSQN1YkiA7](https://monosnap.ai/file/Ldasj6dds2KphaWI3GAFoSQN1YkiA7). * Are you still replicating the issue, or have you managed to fix it, as I can see the ReCaptcha added to the Forminator invisibly: [https://monosnap.ai/file/eqE47Aa9U3Frm6jNVy2vogovRvULaF](https://monosnap.ai/file/eqE47Aa9U3Frm6jNVy2vogovRvULaF). * About these two screenshots from your end: [https://i.postimg.cc/RFD9cZ5S/Screenshot-2025-11-18-alle-13-34-53.png](https://i.postimg.cc/RFD9cZ5S/Screenshot-2025-11-18-alle-13-34-53.png) [https://i.postimg.cc/850DhzQG/Screenshot-2025-11-18-alle-13-35-03.png](https://i.postimg.cc/850DhzQG/Screenshot-2025-11-18-alle-13-35-03.png) Maybe the browser extension, device, or website has malware causing the issue. Have you tried visiting the same page using a different device or mobile browser? Are you replicating the same issue? * Would you mind sharing the additional information on this? * – Kind Regards, Imran Khan * Thread Starter [andreamarucci](https://wordpress.org/support/users/shiftsrl/) * (@shiftsrl) * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-big-problem/#post-18726950) * Hello, solved the problem. The site was infected by a malware in the plugin directory. I’ve checked the source code and found a script encoded, searched on the server and there was an HSEO folder inside plugin that’s not related to anything. Removed that folder and the problem is gone. * Quite strange that the plugin Defender doesn’t catch the malware though. * Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/) * (@wpmudevsupport14) * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-big-problem/#post-18728671) * Hi [@shiftsrl](https://wordpress.org/support/users/shiftsrl/), * Glad to know that you managed to resolve the issue. * > Quite strange that the plugin Defender doesn’t catch the malware though. * Sorry to know that. Can you please open a support topic for the Defender issue so that we can take a look at it? * [https://wordpress.org/support/plugin/defender-security/#new-topic-0](https://wordpress.org/support/plugin/defender-security/#new-topic-0) * Best Regards, Nebu John * Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * (@wpmudev-support2) * [6 months ago](https://wordpress.org/support/topic/captcha-big-problem/#post-18738057) * Hello [@shiftsrl](https://wordpress.org/support/users/shiftsrl/) * I’m glad this issue is resolved. If you have a moment, I would greatly appreciate it if you could quickly rate our plugin. This will help us to keep improving the plugin and adding new features. * [https://wordpress.org/support/plugin/forminator/reviews/#new-post](https://wordpress.org/support/plugin/forminator/reviews/#new-post) * Regarding the defender issue, we would be happy to assist you if you create a new topic under the Defender page. * Best Regards, Amin Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Captcha big problem’ is closed to new replies. * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182) * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/) * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq) * [Support Threads](https://wordpress.org/support/plugin/forminator/) * [Active Topics](https://wordpress.org/support/plugin/forminator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/) * 6 replies * 5 participants * Last reply from: [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * Last activity: [6 months ago](https://wordpress.org/support/topic/captcha-big-problem/#post-18738057) * Status: resolved