Captcha broken

  • jojones55

    (@jojones55)


    9 years, 5 months ago

    Blocked from my own website after entering correct captacha too many times. How can I uninstall safely? Just delete the plugin from my Plugins folder via FTP? Or could that cause a problem?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    9 years, 5 months ago

    Hi, sorry to hear about your issue with your captcha. Did you try to disable all your other plugins to see if it is a plugin compatibility issue?

    Thread Starter jojones55

    (@jojones55)

    9 years, 5 months ago

    How do I disable a plugin? It says this every time I try to login to wp-admin:
    ERROR: Your answer was incorrect – please try again.

    This happened on another website too but I luckily got in by writing the letters instead of digits.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    9 years, 5 months ago

    Hi, please check the following URL All In One WP Security Reset Settings Plugin. This will help you to reset the plugin so you can install a fresh installation if you wish to try again.

    Let me know how you go.

    Regards

    Thread Starter jojones55

    (@jojones55)

    9 years, 5 months ago

    I can’t access it via MyPHPadmin. Can I just delete your plugin from FTP instead? I have zero interest in deactivating all my plugins. Because it could lead to further problems. Please just say yes or no.

    Thread Starter jojones55

    (@jojones55)

    9 years, 5 months ago

    Found it myself. The answer is yes. Or you can rename the plugin folder.

Viewing 5 replies - 1 through 5 (of 5 total)

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