Title: Captcha does not appear then error: Captcha not correct: javascript-protection
Last modified: October 12, 2025

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# Captcha does not appear then error: Captcha not correct: javascript-protection

 *  Resolved [georeports](https://wordpress.org/support/users/georeports/)
 * (@georeports)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/captcha-does-not-appear-then-error-captcha-not-correct-javascript-protection/)
 * Hi, after successfully installing and activating silent shield, the captcha prompt
   does not load on a woo-commerce check-out page (using side-cart plugin) but then
   generates a non-compliance error: “Captcha not correct: javascript-protection”
 * How do I make the captcha appear on my web page?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcaptcha-does-not-appear-then-error-captcha-not-correct-javascript-protection%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [georeports](https://wordpress.org/support/users/georeports/)
 * (@georeports)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-does-not-appear-then-error-captcha-not-correct-javascript-protection/#post-18679719)
 * upate… I’m now locked out of my admin and control panel due to not being able
   to see/solve the captcha security question….so can’t disable the plug-in. Hoping
   you can assist. Thanks
 *  Plugin Support [forge12marc](https://wordpress.org/support/users/forge12marc/)
 * (@forge12marc)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-does-not-appear-then-error-captcha-not-correct-javascript-protection/#post-18680009)
 * Hello [@georeports](https://wordpress.org/support/users/georeports/),
 * Connect to your server via **FTP**. In **/wp-content/plugins/**, rename the folder**
   captcha-for-contact-form-7** to something like **captcha-for-contact-form-7-backup**.
   That immediately disables the plugin and removes the captcha protection.
   Then,
   check if you’re running the **latest version** of WordPress and the plugin. If
   not – **update**. Outdated software is the enemy of clarity.
 * Best Regards 
   Marc
 *  Thread Starter [georeports](https://wordpress.org/support/users/georeports/)
 * (@georeports)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-does-not-appear-then-error-captcha-not-correct-javascript-protection/#post-18681278)
 * Thank you Marc. I managed to disable the plugin. I believe I have the latest 
   versions of plugin and WordPress, so not sure of reason why the captcha image
   does not load on any/all registration & check out web pages. I’ll review options
   and reconsider approach to securing user registration and stopping spam orders.
   Thanks again, Phil
 *  Plugin Support [forge12marc](https://wordpress.org/support/users/forge12marc/)
 * (@forge12marc)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-does-not-appear-then-error-captcha-not-correct-javascript-protection/#post-18681603)
 * **Hi Phil,**
 * Thank you for the update. We’d be happy to assist you further if you need any
   help.
 * If you can provide us with a copy of your site using **Duplicator** or grant 
   access to a **staging environment**, we’d be glad to debug the issue directly.
   This would also help us improve the plugin and prevent similar issues for other
   users in the future.
 * Best Regards
   Marc

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Captcha does not appear then error: Captcha not correct: javascript-protection’
is closed to new replies.

 * ![](https://ps.w.org/captcha-for-contact-form-7/assets/icon-256x256.png?rev=3135000)
 * [SilentShield – Captcha & Anti-Spam for WordPress (CF7, WPForms, Elementor, WooCommerce)](https://wordpress.org/plugins/captcha-for-contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/captcha-for-contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/captcha-for-contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/captcha-for-contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/captcha-for-contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/captcha-for-contact-form-7/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [forge12marc](https://wordpress.org/support/users/forge12marc/)
 * Last activity: [6 months, 1 week ago](https://wordpress.org/support/topic/captcha-does-not-appear-then-error-captcha-not-correct-javascript-protection/#post-18681603)
 * Status: resolved