Title: Captcha doesn't work
Last modified: August 24, 2016

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# Captcha doesn't work

 *  Resolved [akehat](https://wordpress.org/support/users/akehat/)
 * (@akehat)
 * [11 years ago](https://wordpress.org/support/topic/captcha-doesnt-work/)
 * Whatever code I get, I keep getting the following message:
 * “Please enter a valid captcha code”
 * [http://breaking911.com/news-tips/](http://breaking911.com/news-tips/)
 * Thanks
 * [https://wordpress.org/plugins/contact-form-to-email/](https://wordpress.org/plugins/contact-form-to-email/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [11 years ago](https://wordpress.org/support/topic/captcha-doesnt-work/#post-6163885)
 * Hi,
 * The answer is probably the same posted on this other ticket:
 * [https://wordpress.org/support/topic/captcha-not-fitting-in-image](https://wordpress.org/support/topic/captcha-not-fitting-in-image)
 * Thank you for using the plugin!
 *  Thread Starter [akehat](https://wordpress.org/support/users/akehat/)
 * (@akehat)
 * [11 years ago](https://wordpress.org/support/topic/captcha-doesnt-work/#post-6163888)
 * Not the case, because I’m testing it when I have the full 5 characters.
 * for example, now I have DXRUP.
    The cookies I have are: rand_code: 37b71be9ed06d67d34954d23b5911c70
   rand_code_1: febf8e5dd821c1eef5bd65c46b442925
 * rand_code_1 corresponds with md5(lowercase(‘DXRUP’)). [http://www.md5.cz/](http://www.md5.cz/)
 * But I’m still getting “Please enter a valid captcha code” .
    (Is it supposed 
   to match rand_code? Is that the issue?)
 * Thanks
 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [11 years ago](https://wordpress.org/support/topic/captcha-doesnt-work/#post-6164003)
 * Hi,
 * Please open a private ticket (it’s free) at [http://wordpress.dwbooster.com/support](http://wordpress.dwbooster.com/support)
   to check this case in detail.
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Captcha doesn't work’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-to-email/assets/icon-256x256.png?rev=1907808)
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 * 3 replies
 * 2 participants
 * Last reply from: [codepeople](https://wordpress.org/support/users/codepeople/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/captcha-doesnt-work/#post-6164003)
 * Status: resolved