Title: Captcha image not loading
Last modified: August 21, 2016

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# Captcha image not loading

 *  Resolved [Paxjah](https://wordpress.org/support/users/paxjah/)
 * (@paxjah)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/captcha-image-not-loading/)
 * I’ve installed a clean version of WordPress 3.8, really simple captcha, contact
   form 7 and have tried switching between the four default WordPress themes (2011,
   12, 13 + 14).
 * The captcha image won’t load at all, the site is sat here – [http://cheltandglosautocentre.co.uk/sandpit/?page_id=31](http://cheltandglosautocentre.co.uk/sandpit/?page_id=31)
 * Please message me for login details if needed 🙂
 * Any help with this is much appreciated, I’m sure I’ve simply forgotten something.
 * [http://wordpress.org/plugins/really-simple-captcha/](http://wordpress.org/plugins/really-simple-captcha/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Paxjah](https://wordpress.org/support/users/paxjah/)
 * (@paxjah)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/captcha-image-not-loading/#post-4485984)
 * No Worries!
 * For reference: my **wp-content** file wasn’t **writable**, thus wp-content/really-
   simple-captcha/tmp could not be written to.
    I made **wp-content** and **wp-content/
   really-simple-captcha/tmp** writable, and now it loads 🙂
 * Knew it was something simple I had overlooked >.<
 *  [kentwistle](https://wordpress.org/support/users/kentwistle/)
 * (@kentwistle)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/captcha-image-not-loading/#post-4486239)
 * I’m having an issue with the captcha image not showing as well, but it doesn’t
   appear to be a permissions issue on the directory. On initial page load, the 
   image appears, then disappears when the retina.js kicks in and tacks an @2x on
   to the end of the filename in the link pointing at the captcha image. There of
   course is no image by that name in the directory so only the alt tag appears.
   Is there a way to suppress this behaviour? It works fine on my dev server (local
   machine) but when it’s posted to a live site this behaviour happens.
 *  [robertosalemi](https://wordpress.org/support/users/robertosalemi/)
 * (@robertosalemi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/captcha-image-not-loading/#post-4486255)
 * So, i have same proble.
 * I use Firebug:
    “NetworkError: 404 Not Found – [http://192.168.200.5/citrus/wp-content/uploads/wpcf7_captcha/1600145240.png&#8221](http://192.168.200.5/citrus/wp-content/uploads/wpcf7_captcha/1600145240.png&#8221);
 * The file there is in the directory.
 * The permissions of
    wp-content uploads wpcf7_captcha is 775.
 * How can help me?
 *  Thread Starter [Paxjah](https://wordpress.org/support/users/paxjah/)
 * (@paxjah)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/captcha-image-not-loading/#post-4486260)
 * Some servers require a bit more permission, from what I’ve read, try changing
   just wp-content and wp-content/really-simple-captcha/tmp to 777 instead. Don’t
   forget to always CTRL+F5 to clear your cache.
 *  [willo_the_wisp](https://wordpress.org/support/users/willo_the_wisp/)
 * (@willo_the_wisp)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/captcha-image-not-loading/#post-4486263)
 * I had this problem too, using WordPress 3.8.1. WordPress plugin directory says
   this plugin is only compatible up to 3.6.1.
 * However, I found my problem could also be solved by altering the folder permissions
   AND ownership. In my case, I had to delete the /uploads/wpcf7_captcha that had
   been automatically created, and re-create it manually using FTP. I then set the
   permissions to 0777 and it works fine now.
    Hope this helps someone.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Captcha image not loading’ is closed to new replies.

 * ![](https://ps.w.org/really-simple-captcha/assets/icon-256x256.png?rev=1047241)
 * [Really Simple CAPTCHA](https://wordpress.org/plugins/really-simple-captcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/really-simple-captcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/really-simple-captcha/)
 * [Active Topics](https://wordpress.org/support/plugin/really-simple-captcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/really-simple-captcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/really-simple-captcha/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [willo_the_wisp](https://wordpress.org/support/users/willo_the_wisp/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/captcha-image-not-loading/#post-4486263)
 * Status: resolved