Title: Captcha missing
Last modified: August 24, 2016

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# Captcha missing

 *  [B. Anders](https://wordpress.org/support/users/basic777/)
 * (@basic777)
 * [11 years ago](https://wordpress.org/support/topic/captcha-missing-1/)
 * The Captcha image is just simply missing…
    Enabled, disabled, tried PHP session,
   refresh = no effect.
 * Thanx for the great plugin,
    B.
 * [https://wordpress.org/plugins/si-contact-form/](https://wordpress.org/plugins/si-contact-form/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [11 years ago](https://wordpress.org/support/topic/captcha-missing-1/#post-6162704)
 * Hi B, can you check the following [URL](http://www.fastsecurecontactform.com/problem-captcha-image).
 * Thank you
 *  Thread Starter [B. Anders](https://wordpress.org/support/users/basic777/)
 * (@basic777)
 * [11 years ago](https://wordpress.org/support/topic/captcha-missing-1/#post-6162738)
 * Hi,
 * the WP is installed by the host (1and1) so the path in General Settings and the“
   real” location that i see on my FTP do not match. I actually don’t know how it
   is configured but changing the address in WP settings drops the site.
 * Adding the .htaccess in the plugins directory didn’t help 🙁
 * On right-klick… i get this:
 * > Internal Server Error
   > The server encountered an internal error or misconfiguration and was unable
   > to complete your request.
   > Please contact the server administrator, and inform them of the time the error
   > occurred, and anything you might have done that may have caused the error.
   > More information about this error may be available in the server error log.
   > Additionally, a 404 Not Found error was encountered while trying to use an 
   > ErrorDocument to handle the request.
 * Any ideas greatly appreciated.
    Thank you
 *  [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [11 years ago](https://wordpress.org/support/topic/captcha-missing-1/#post-6162739)
 * Hi, you will have to get in contact with your host. Let them know about the URL
   I submitted above. See if they can share some light into your issue.
 * Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Captcha missing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/si-contact-form_dde2be.svg)
 * [Fast Secure Contact Form](https://wordpress.org/plugins/si-contact-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/si-contact-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/si-contact-form/)
 * [Active Topics](https://wordpress.org/support/plugin/si-contact-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/si-contact-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/si-contact-form/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/captcha-missing-1/#post-6162739)
 * Status: not resolved