Title: Captcha Problem
Last modified: September 8, 2023

---

# Captcha Problem

 *  Resolved [hesapmarketsecurity](https://wordpress.org/support/users/hesapmarketsecurity/)
 * (@hesapmarketsecurity)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/captcha-problem-11/)
 * I am adding recaptcha v3 to the login and register page of my woocommerce based
   website using the captcha feature of wordfence plugin. However, this feature 
   cannot add recaptcha to the login and register pages created by Fluent Support.
   I am adding Recaptcha v3 using Fluent Support’s own captcha feature. But I cannot
   log in from the login & register page created by Fluent Support. Recaptcha gives
   an error. I’m sure I typed the site key and secret key correctly. How can I solve
   this problem?
 * ![](https://i0.wp.com/i.imgur.com/mYGiMCT.png?ssl=1)

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ahsan Chowdhury](https://wordpress.org/support/users/ahsannayem/)
 * (@ahsannayem)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/captcha-problem-11/#post-17070331)
 * Hello [@hesapmarketsecurity](https://wordpress.org/support/users/hesapmarketsecurity/),
 * Apologies for the delayed in getting back to you. To solve the issue, please 
   follow the following suggestions:
    1. Ensure that you’ve correctly entered the site key and secret key for reCAPTCHA
       v3 in Fluent Support’s settings. Even a small typo in these keys can cause issues.
    2. Try disabling other plugins temporarily to see if one of them is causing the
       conflict with reCAPTCHA on the login and register pages. This can be happening
       if reCaptcha is using on another plugin as well. If the issue is resolved when
       other plugins are deactivated, you can narrow down the conflict and seek solutions
       accordingly.
    3. Ensure that you are using the latest versions of Fluent Support.
    4. If you have caching plugins or server-side caching enabled, clear the cache 
       after making changes to your site’s settings. Cached pages may not reflect recent
       changes, including reCAPTCHA integration.
 * After that if the issue does not solved, please open a support ticket and share
   the credential of your site on the ticket. We have to check the issue from your
   end.
 * Thank you

Viewing 1 replies (of 1 total)

The topic ‘Captcha Problem’ is closed to new replies.

 * ![](https://ps.w.org/fluent-support/assets/icon.svg?rev=2628677)
 * [Fluent Support - Helpdesk & Customer Support Ticket System](https://wordpress.org/plugins/fluent-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fluent-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fluent-support/)
 * [Active Topics](https://wordpress.org/support/plugin/fluent-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fluent-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fluent-support/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ahsan Chowdhury](https://wordpress.org/support/users/ahsannayem/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/captcha-problem-11/#post-17070331)
 * Status: resolved