Title: Categories report data error
Last modified: February 28, 2021

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# Categories report data error

 *  Resolved [theox89](https://wordpress.org/support/users/theox89/)
 * (@theox89)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/categories-report-data-error/)
 * Hello,
    I’m having issues with the reports. The totals shown in the “all categories”
   report are not the same shown inside a single category. Please check the screenshots:
   [https://imgur.com/a/DRszyUS](https://imgur.com/a/DRszyUS)
 * Regards,
    Mateo Sina.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/categories-report-data-error/#post-14121777)
 * Hi there Mateo,
 * As a first step, I’d recommend running the tool to “Clear Analytics cache” at
   the bottom of the page under WooCommerce > Status > Tools:
 * ⌊clear analytics data⌉⌊clear analytics data⌉
    Link to image: [https://d.pr/i/XaNaDJ](https://d.pr/i/XaNaDJ)
 * After that, go to Analytics > Settings and run the tool at the bottom to Import
   Historical Data.
 * Finally, check to see if the values appear to match up better.
 *  Thread Starter [theox89](https://wordpress.org/support/users/theox89/)
 * (@theox89)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/categories-report-data-error/#post-14121890)
 * Hello,
    thanks for the reply. I already have done what you suggested and I didi
   it again now, but nothing changed. The analytics are still wrong.
 * Is there anything else that can be done?
 * Regards,
    Mateo Sina.
 * _[ [Please do not bump.](https://wordpress.org/support/guidelines/#do-not-bump-posts)]_
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/categories-report-data-error/#post-14315713)
 * Hi [@theox89](https://wordpress.org/support/users/theox89/). Sorry that we missed
   your last response. Are you still facing this issue? Do you have any other caching
   on your site or server, and if so, does clearing them help? Also, what version
   of WooCommerce do you have installed and do you have the standalone WooCommerce
   Admin plugin installed?
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/categories-report-data-error/#post-14382932)
 * Hi [@theox89](https://wordpress.org/support/users/theox89/). We haven’t heard
   from you in a while so I’m going to go ahead and mark this thread as resolved.
   If you still need help with this issue or have any other questions about the 
   WooCommerce plugin, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Categories report data error’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/categories-report-data-error/#post-14382932)
 * Status: resolved