Title: Causes white screen when up dated
Last modified: September 3, 2016

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# Causes white screen when up dated

 *  [kimharding](https://wordpress.org/support/users/kimharding/)
 * (@kimharding)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/causes-white-screen-when-up-dated/)
 * I did start to experiment with using WooCommerce but was very alarmed when it
   white screen my site after an update. I am using php 5.5 and only managed to 
   get the site back after I deleted the WooCommerce plug-in. For an e-commerce 
   plug in to be trusted, it has to be compatible with the current version of php,
   after this experience I wouldn’t be reluctant to trust WooCommerce again.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/causes-white-screen-when-up-dated/#post-7892965)
 * Without looking into the cause of the ‘white screen’ how can you be sure its 
   PHP 5.5?
 * We run unit tests which test up to PHP 5.5 so it won’t be that [https://travis-ci.org/woothemes/woocommerce](https://travis-ci.org/woothemes/woocommerce)
 * I think it’s much more likely you either had:
 * a) a compatibility issue with something else installed
    b) an issue with the 
   WP MEMORY LIMIT
 * Check your server error logs, or enable WP_DEBUG to find out what it was.
 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/causes-white-screen-when-up-dated/#post-7892981)
 * Did you ever work this out – would like to resolve this for you so you can maybe
   consider updating your review 🙂 Let me know! As I said, we test using Travis
   to ensure compatibility with PHP 5.2 +
 *  [sasksupport](https://wordpress.org/support/users/sasksupport/)
 * (@sasksupport)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/causes-white-screen-when-up-dated/#post-7892983)
 * I had the white blank screen, it was a Page Transition setting in Gantry, not
   sure if that fits your issue. As soon as I turned it off the shop appeared again.
 *  the links were all there, just graphics wouldn’t display.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 3 participants
 * Last reply from: [sasksupport](https://wordpress.org/support/users/sasksupport/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/causes-white-screen-when-up-dated/#post-7892983)