Title: Causing 500 error
Last modified: August 30, 2016

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# Causing 500 error

 *  Resolved [websitelister](https://wordpress.org/support/users/websitelister/)
 * (@websitelister)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/causing-500-error/)
 * I really love this plugin but the problem is that it crashes my site, causing
   500 error every time I have to install another plugin. Although there’s a way
   to get away with it by deactivating it before installing a new plugin, it’s just
   making the use of this plugin very uncomfortable. I already tested all the plugins
   I used and they don’t cause any error at all, except when I deactivate this that
   my site would work again just fine. Please fix whatever is in your plugin that
   conflicts the rest of ANY plugin in wordpress.
 * [https://wordpress.org/plugins/photo-gallery/](https://wordpress.org/plugins/photo-gallery/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [websitelister](https://wordpress.org/support/users/websitelister/)
 * (@websitelister)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/causing-500-error/#post-6885160)
 * And oh, not to mention that Customize button in Appearance becomes useless when
   this is activated.
 *  [Sona](https://wordpress.org/support/users/support-web-dorado/)
 * (@support-web-dorado)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/causing-500-error/#post-6885275)
 * Dear websitelister,
 * This cannot be a general issue. Gallery might have issues only with certain plugins,
   e.g. they might be using identically named functions. But it cannot be the case
   with all plugins. Most likely the issue is coming from conflict with the current
   theme, since Appearance>Customize button is not working. Please contact our support
   team at support[at]web-dorado.com to resolve the issue. Thank you.
 *  Thread Starter [websitelister](https://wordpress.org/support/users/websitelister/)
 * (@websitelister)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/causing-500-error/#post-6885403)
 * All good now. The plugin just consume much of memory so increasing PHP memory
   limit fixed it.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Causing 500 error’ is closed to new replies.

 * ![](https://ps.w.org/photo-gallery/assets/icon-256x256.png?rev=2068745)
 * [Photo Gallery by 10Web - Mobile-Friendly Image Gallery](https://wordpress.org/plugins/photo-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/photo-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/photo-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/photo-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/photo-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/photo-gallery/reviews/)

## Tags

 * [500 error](https://wordpress.org/support/topic-tag/500-error/)

 * 3 replies
 * 2 participants
 * Last reply from: [websitelister](https://wordpress.org/support/users/websitelister/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/causing-500-error/#post-6885403)
 * Status: resolved