Causing error when other plugins are installed

  • Resolved garyjh28

    (@garyjh28)


    5 years, 8 months ago

    Hi guys, have an issue with the plugin and hoping you can help.

    We’ve narrowed down that on both our staging and production sites that when Gutenberg Post Blocks is activated and we then try to install a new plugin (it doesn’t matter what plugin) we get an Installation Failed error.

    The error message starts with:
    Installation failed: <!DOCTYPE html> Pro Features ‹ Neurolanguage Coach® Network — WordPress addLoadEvent = function(func){if(typeof jQuery!==’undefined’)jQuery(document).ready(func);else if(typeof wpOnload!==’function’){wpOnload=func;}else{var oldonload=wpOnload;wpOnload=function(){oldonload();func();}}}; var ajaxurl = ‘/wp-admin/admin-ajax.php’, pagenow = ‘post-blocks_page_ultp-features’, typenow = ”, adminpage = ‘post-blocks_page_ultp-features’……

    This error does not happen and plugins are installed normally when the Gutenberg Post Blocks plugin is disabled.

    Thanks for any help you can give.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter garyjh28

    (@garyjh28)

    5 years, 8 months ago

    Sorry, meant to add that we have version 2.0.1 installed.

    Plugin Author WPXPO

    (@wpxpo)

    5 years, 8 months ago

    Hi @garyjh28,

    Thank you for using our post blocks plugin. We already fixed this bug. Tomorrow we will be released post blocks plugin with fixing a few issues and also adding a few new features. Hope you will enjoy it.

    Have a nice day.

    Thread Starter garyjh28

    (@garyjh28)

    5 years, 8 months ago

    @wpxpo thank you for your quick response – much appreciated 🙂

    Thread Starter garyjh28

    (@garyjh28)

    5 years, 8 months ago

    Hi guys – any update on the release of the fix for this? Might have to give up using it if it continues to cause this error. Many thanks.

    Plugin Author WPXPO

    (@wpxpo)

    5 years, 8 months ago

    Hi @garyjh28,

    Thanks for your support ticket. Without the support ticket, we will not fix the bug. We already update our plugins. I hope your problem is solved. If you have any more questions let me know. I will try to solve your problem as soon as possible.

    If you are satisfied with our support then give us a five-star review in the WordPress directory. As a new plugin developer, it helps us a lot.

    Have a nice day

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Causing error when other plugins are installed’ is closed to new replies.