Title: causing Internal Server Error 500
Last modified: August 20, 2016

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# causing Internal Server Error 500

 *  Resolved [NumberOneComputer](https://wordpress.org/support/users/hamedharry/)
 * (@hamedharry)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/causing-internal-server-error-500-501/)
 * We just installed Floating Social Media Icon on my server, and suddenly I’m getting
   strange errors. The main one is that we can’t publish a new post in Author Users
   but we don’t have a problem in Administrator User, & I check it when Floating
   Social Media Icon is activating that time we have this problem.
 * I konw Floating Social Media Icon isn’t Compatibling with Jetpack by WordPress.
 * Floating Social Media Icon Version 1.1.5
 * Best regards
 * [http://wordpress.org/extend/plugins/floating-social-media-icon/](http://wordpress.org/extend/plugins/floating-social-media-icon/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Acurax Technologies](https://wordpress.org/support/users/acurax/)
 * (@acurax)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/causing-internal-server-error-500-501/#post-3432672)
 * Hello,
 * Thanks for being with us, this is a first time issue and so we would like to 
   lookinto your settings and other plugins that you using, please provide us your
   wordpress login to investigate,
    Send the login to info at acurax dot com and
   we will look into it.
 *  Thread Starter [NumberOneComputer](https://wordpress.org/support/users/hamedharry/)
 * (@hamedharry)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/causing-internal-server-error-500-501/#post-3432715)
 * Thank you my problem becomes solved after I update > Jetpack Version 2.1.2
 * Best regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘causing Internal Server Error 500’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/floating-social-media-icon_b8ad87.
   svg)
 * [Social Media Flying Icons | Floating Social Media Icon](https://wordpress.org/plugins/floating-social-media-icon/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/floating-social-media-icon/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/floating-social-media-icon/)
 * [Active Topics](https://wordpress.org/support/plugin/floating-social-media-icon/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/floating-social-media-icon/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/floating-social-media-icon/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [NumberOneComputer](https://wordpress.org/support/users/hamedharry/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/causing-internal-server-error-500-501/#post-3432715)
 * Status: resolved