Title: Causing site problems
Last modified: January 23, 2019

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# Causing site problems

 *  Resolved [phil1ooo](https://wordpress.org/support/users/phil1ooo/)
 * (@phil1ooo)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/causing-site-problems/)
 * Hello
 * I have installed you plugin and it works fine EXCEPT for 1 issue which affects
   my network. I don’t know why it does but it’s that bad that the actually plugin
   needs to be deleted for the issue to be fixed as just deactivating it does’t 
   help solve the problem.
 * I am using this in a multisite network which requires people who need a website
   to create one from our network, this process registers a domain link for them
   to activate. The link would look something like this “theirsite.mysite.com” but
   when the process goes through the system the return link is displayed like such“
   theirsitemysitecom” what it does is remove all the dots (.) within the URL which
   means the site can’t be accessed until I manually place the dots where they should
   be from my sites setup admin panel for newly created sites.
 * I have been at this problem for over a week now not thinking this plugin had 
   anything to do with it but as it turns out it has everything to do with it.
 * I’d really like to keep using this so I hope you can help find a solution/fix
   please.
 * Cheers

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Benaceur](https://wordpress.org/support/users/benaceur/)
 * (@benaceur)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/causing-site-problems/#post-11121088)
 * You yourself said that the problem persists by disabling the plugin, because (
   I think) there is no relation between the plugin and the creation of a site in
   a network.
    try using a wordress theme to test and see the source of the problem.
    -  This reply was modified 7 years, 4 months ago by [Benaceur](https://wordpress.org/support/users/benaceur/).
 *  Thread Starter [phil1ooo](https://wordpress.org/support/users/phil1ooo/)
 * (@phil1ooo)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/causing-site-problems/#post-11195347)
 * Hi
 * YES the problem still exists when disabling the plugin but disappears when the
   plugin id deleted which means this plugin is still the cause.
 * Having said that I haven’t had an issue since but it’s really a shame you couldn’t
   understand my post and fix the problem as I did like your plugin and at the end
   of the day it’s your loss not mine.
 * Cheers
 *  Plugin Author [Benaceur](https://wordpress.org/support/users/benaceur/)
 * (@benaceur)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/causing-site-problems/#post-11266237)
 * I am convinced that the problem comes from your site and not because of the plugin,
   I told you to try a wordpress theme and you did not answer me!
    -  This reply was modified 7 years, 3 months ago by [Benaceur](https://wordpress.org/support/users/benaceur/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Causing site problems’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Benaceur](https://wordpress.org/support/users/benaceur/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/causing-site-problems/#post-11266237)
 * Status: resolved