Title: CC admin error
Last modified: May 18, 2022

---

# CC admin error

 *  Resolved [jduffus](https://wordpress.org/support/users/jduffus/)
 * (@jduffus)
 * [4 years ago](https://wordpress.org/support/topic/cc-admin-error/)
 * Noticed a message on the WP dashboard from Constant Contact. Enabled the support
   option as described and here’s what the message is:
 * [2022-05-17 23:31:47] API.INFO: ConstantContact_API::get_account_info:131 – mashery.
   not.authorized.over.ratelimit – The Mashery account associated with this request
   is over its rate limit quota. [] []
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcc-admin-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [4 years ago](https://wordpress.org/support/topic/cc-admin-error/#post-15657262)
 * Hi [@jduffus](https://wordpress.org/support/users/jduffus/) this is going to 
   be something on our end and I am going to look into what needs done if anything.
 *  Thread Starter [jduffus](https://wordpress.org/support/users/jduffus/)
 * (@jduffus)
 * [4 years ago](https://wordpress.org/support/topic/cc-admin-error/#post-15658117)
 * Thank you.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [4 years ago](https://wordpress.org/support/topic/cc-admin-error/#post-15670624)
 * I have been told that the rate limits should have been increased as of Friday
   afternoon. Can you confirm if you’re still seeing these errors since then?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘CC admin error’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/constant-contact-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/constant-contact-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/constant-contact-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/constant-contact-forms/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/cc-admin-error/#post-15670624)
 * Status: resolved