Certificate Changes

  • Resolved jimk1416

    (@jimk1416)


    4 years, 8 months ago

    I am on Hostgator shared hosting plan. I have several Add On Domains. This is for an Add On Domain not the main domain on the account.

    I grab my certificates from this plugin and install them on Hostgator from the Manage SSL Sites. I select Update certificate for the domain and then paste the certificate, private key and Certificate Authority Bundle from Really Simple SSL into each box and save it. It then shows that the certificate is issued to the correct domain.

    But after a few days it reverts back to either a subdomain or another domain entirely from the same server. How do I update the certificate so it doesn’t keep changing?
    Am I doing something wrong?

    • This topic was modified 4 years, 8 months ago by jimk1416.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    4 years, 8 months ago

    As far as I know hostgator supports automatic ssl installation. The Cpanel api didn’t install automatically?

    Is it possible hostgator overwrites the installed certificate?

    Thread Starter jimk1416

    (@jimk1416)

    4 years, 8 months ago

    It wouldn’t install automatically if I selected Hostgator during the installation. I had to select I don’t know hosting provider to get to the screen where it would let me download and then copy and paste the certificates.
    Like I said it does accept it when I create it manually on hostgator but after a day it changes so yes it seems they must overwrite it.
    I’m guessing there is nothing I can do about it.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    4 years, 8 months ago

    I would check with them if there’s something off in the configuration of the server.

Viewing 3 replies - 1 through 3 (of 3 total)

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