Title: Certificate error
Last modified: May 27, 2023

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# Certificate error

 *  Resolved [facundomanzi](https://wordpress.org/support/users/facundomanzi/)
 * (@facundomanzi)
 * [3 years ago](https://wordpress.org/support/topic/certificate-error-5/)
 * Good morning, dear friends,
 * Thank you very much for your support, I am reaching to you because I have a serious
   error in the visualization of the certificates of my courses. Once the course
   is finished, it gives me the option to see the certificate, but when I enter 
   the certificate page, it comes out without the format of my page and I can not
   see the certificate, nor can I download or print it, it remains as if it was 
   loading eternally.
 * [https://warmargentina.org/certificado/?cert_hash=1a6ce35dd9576f23&regenerate=1](https://warmargentina.org/certificado/?cert_hash=1a6ce35dd9576f23&regenerate=1)
 * What can I do, why does this error occur?
 * Again thank you very much
 * Regards
 * Facundo
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcertificate-error-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [munayam](https://wordpress.org/support/users/munayam/)
 * (@munayam)
 * [3 years ago](https://wordpress.org/support/topic/certificate-error-5/#post-16775424)
 * Hello [@facundomanzi](https://wordpress.org/support/users/facundomanzi/),
 * Thanks for reaching out.
 * Tutor LMS certificate is a pro plugin feature and based on WordPress support 
   guidelines we are not allowed to offer support for pro plugin features in here
   so kindly write to support at themeum dot com. We will then follow up accordingly.
 *  Thread Starter [facundomanzi](https://wordpress.org/support/users/facundomanzi/)
 * (@facundomanzi)
 * [3 years ago](https://wordpress.org/support/topic/certificate-error-5/#post-16777016)
 * Thank you very much, I will do that
 * Best

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Certificate error’ is closed to new replies.

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## Tags

 * [urgent](https://wordpress.org/support/topic-tag/urgent/)

 * 2 replies
 * 2 participants
 * Last reply from: [facundomanzi](https://wordpress.org/support/users/facundomanzi/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/certificate-error-5/#post-16777016)
 * Status: resolved