Title: Certificate variable not changing
Last modified: July 21, 2021

---

# Certificate variable not changing

 *  Resolved [mike_in_md](https://wordpress.org/support/users/mike_in_md/)
 * (@mike_in_md)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/certificate-variable-not-changing/)
 * Hi,
 * I am a long time user of Quiz and Survey Master and have used and loved this 
   plugin since 2015. I just upgraded to 7.2.3 from version 4.7.1, which was the
   last version with the certificate part of the plugin. It worked perfect and I
   didn’t want to mess with that:) Anyway, thought it was time to upgrade because
   of too many things that have changed with WordPress Core and Jquery stuff.
 * My problem is that I used the extra template variables addon in the certificate
   with version 4.7.1 that worked perfect, but now it doesn’t. Here’s a certificate
   link that uses the same extra template variables as the 4.7.1 certificate, but
   created with QSM 7.2.3, QSM – Extra Template Variables 1.1.4 (that I just renewed
   again today) and QSM – Certificate 1.0.12. I’m using WordPress ver 5.8 in case
   that matters.
 * [https://www.garrisonrr.org/wordpress/wp-content/uploads/qsm-certificates/17-254-535ee83e224d1659e6465568f6aa6509-0-98.18.pdf](https://www.garrisonrr.org/wordpress/wp-content/uploads/qsm-certificates/17-254-535ee83e224d1659e6465568f6aa6509-0-98.18.pdf)
 * Another strange thing is that I changed the certificate settings in the content
   area as follows and it still creates the same info on the certificate shown in
   the above certificate link. I do not understand why the certificate isn’t updating
   with the new settings in the content area.
 * <br>
    <br> <b>%DATE_TAKEN% <br> <br> <b>%USER_NAME%</b> <br> <br> <b>%CORRECT_SCORE%
   Correct</b> <br> <br> <b>%USER_BUSINESS%</b>`
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcertificate-variable-not-changing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
 * (@expresstechsupport)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/certificate-variable-not-changing/#post-14704141)
 * Hi [@mike_in_md](https://wordpress.org/support/users/mike_in_md/),
 * Thanks for reaching out to us. But I request you to kindly share the issue at
   here as well [https://quizandsurveymaster.com/contact-support/](https://quizandsurveymaster.com/contact-support/)
   for further troubleshooting of this issue.
 * Kind regards,
    Kriti

Viewing 1 replies (of 1 total)

The topic ‘Certificate variable not changing’ is closed to new replies.

 * ![](https://ps.w.org/quiz-master-next/assets/icon-128x128.png?rev=3158087)
 * [Quiz and Survey Master (QSM) - Easy Quiz and Survey Maker](https://wordpress.org/plugins/quiz-master-next/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/quiz-master-next/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/quiz-master-next/)
 * [Active Topics](https://wordpress.org/support/plugin/quiz-master-next/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/quiz-master-next/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/quiz-master-next/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/certificate-variable-not-changing/#post-14704141)
 * Status: resolved