Title: Change Box Alignment Last modified: August 22, 2016 --- # Change Box Alignment * Resolved [Access Web Solutions](https://wordpress.org/support/users/access-web-solutions/) * (@access-web-solutions) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/) * Hi, * I’ve added setup the popup box but it appears to load below the footer and i can’t see it unless it zoom out. * How do i change the CCS so it loads in the centre and without having to zoom out? * My website is: [http://resource.accesswebsolutions.co.uk/](http://resource.accesswebsolutions.co.uk/) * Thanks * [https://wordpress.org/plugins/popup-by-supsystic/](https://wordpress.org/plugins/popup-by-supsystic/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/) * (@supsysticcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894620) * Hello. Can you please specify your problem? I can’t see PopUp on your site – but I see that it trying to show it, actually – it show only background overlay for me. Also, I see some javascript errors on your theme js file. Can you provide me with screenshot of your problem description? * Thread Starter [Access Web Solutions](https://wordpress.org/support/users/access-web-solutions/) * (@access-web-solutions) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894633) * Thanks for the response. * I’m not sure how to upload an image but if you zoom out when on the website you’ll see the box is down the bottom left, below the footer. * Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/) * (@supsysticcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894698) * Hello. Please contact us in our internal support system here [http://supsystic.com/contact-us/](http://supsystic.com/contact-us/)– and we will check your issues. * Thread Starter [Access Web Solutions](https://wordpress.org/support/users/access-web-solutions/) * (@access-web-solutions) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894751) * Thanks i’ve done that. * Thread Starter [Access Web Solutions](https://wordpress.org/support/users/access-web-solutions/) * (@access-web-solutions) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894776) * I’ve contact the internal support team but i’ve not heard anything back, how long does it usually take for a response? * Thanks * Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/) * (@supsysticcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894777) * Hello. Please tell me your email from what you sent request – I will check our support system. * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894779) * _*Does the hands timeout thing*_ * Supsystic? Thank you for supporting your users, but full stop: _**never** ask anyone to post their email address in these forums. Just don’t._ Those will get deleted when found and that’s really discouraged here. * If you wish, you can post a contact URL in your plugin sub-forum and the user can use that to contact you. * Thread Starter [Access Web Solutions](https://wordpress.org/support/users/access-web-solutions/) * (@access-web-solutions) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894783) * I’ve emailed the support team again as i need a solution to this problem today. If it can’t be fixed i’ll be happy to use another plugin but really like this plugin. * Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/) * (@supsysticcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894785) * Hello. Yes, I understand about asking email address. Problem is that there are really no any contact emails from your address. Please try it one more time, link is [http://supsystic.com/contact-us/](http://supsystic.com/contact-us/) * Thread Starter [Access Web Solutions](https://wordpress.org/support/users/access-web-solutions/) * (@access-web-solutions) * [11 years, 2 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894809) * Hi, * I’ve decided just to use another plugin which will do almost exactly what this one will do. I couldn’t wait any longer to get the problem resolved, possibly increasing your response time will stop people moving to another plugin. * Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/) * (@supsysticcom) * [11 years, 2 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894846) * Hello. Sorry for such delays – this connected with our internal support system glitches, we will try to resolve this in future. I already responded to your email in support system. I understand that you maybe have already installed other solution – but maybe you will be able to send me screenshot there – so we can have a chance to check this issue? As we still can’t reproduce it on any of our test environments. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Change Box Alignment’ is closed to new replies. * ![](https://ps.w.org/popup-by-supsystic/assets/icon-256x256.png?rev=1684296) * [Smart Popup by Supsystic](https://wordpress.org/plugins/popup-by-supsystic/) * [Frequently Asked Questions](https://wordpress.org/plugins/popup-by-supsystic/#faq) * [Support Threads](https://wordpress.org/support/plugin/popup-by-supsystic/) * [Active Topics](https://wordpress.org/support/plugin/popup-by-supsystic/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/popup-by-supsystic/unresolved/) * [Reviews](https://wordpress.org/support/plugin/popup-by-supsystic/reviews/) ## Tags * [alignment](https://wordpress.org/support/topic-tag/alignment/) * [box](https://wordpress.org/support/topic-tag/box/) * 11 replies * 3 participants * Last reply from: [supsystic](https://wordpress.org/support/users/supsysticcom/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/change-box-alignment/#post-5894846) * Status: resolved