Title: Change timeout or refresh
Last modified: April 2, 2021

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# Change timeout or refresh

 *  [connorb](https://wordpress.org/support/users/connorb/)
 * (@connorb)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/change-timeout-or-refresh/)
 * We have implemented the V3 captcha with your plugin on our registration page 
   using your guide to add it to a custom form.
    Unfortunately, we have noted several
   users fail the challenge because they are lingering on the page too long.
 * Is there any way to increase the length of time the captcha is valid for, or,
   is there a way to refresh the captcha. I believe V2 had something like the grecaptcha.
   reset() command that you could put as a callback in a setInterval – is this still
   valid with the V3? Will it work with this plugin if it is?
 * Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [georgesupport](https://wordpress.org/support/users/georgesupport/)
 * (@georgesupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/change-timeout-or-refresh/#post-14298427)
 * This functionality is not available. We will consider it, and if we deem it necessary,
   we will make the necessary changes to the plugin.
 *  [clawduda](https://wordpress.org/support/users/clawduda/)
 * (@clawduda)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/change-timeout-or-refresh/#post-14306868)
 * hi. I have the same problem and i was just looking for a solution in the forum.
   I am not sure if it matters but i have the premium version purchased.
    A lot 
   of customers getting invalid cacpha on the checkout page because they take too
   long also, my contact form for returns has a lot of info to complete, and thus
   it expires
 *  [georgesupport](https://wordpress.org/support/users/georgesupport/)
 * (@georgesupport)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/change-timeout-or-refresh/#post-14355046)
 * Hi,
 * We know about the bug and we will fix it in the next plugin updates.
 *  Thread Starter [connorb](https://wordpress.org/support/users/connorb/)
 * (@connorb)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/change-timeout-or-refresh/#post-14356670)
 * This is great news!
    While I had to pull the integration from our custom forms,
   we still use the plugin site wide, so this will be a huge benefit for users who
   linger on “regular” pages. Thanks for the update!
 * C
 *  [netamorphosis](https://wordpress.org/support/users/netamorphosis/)
 * (@netamorphosis)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/change-timeout-or-refresh/#post-14584075)
 * Hello! I’m also experiencing this issue (premium version), where the amount of
   information required on the form often runs into a timeout for users trying to
   submit the form. I’ve followed this thread, and particularly your note (@georgesupport)
   about the latest plugin update.
 * There was indeed a new release after your most recent post, v1.62. The [changelog](https://wordpress.org/plugins/google-captcha/#developers)
   doesn’t mention anything about timeout. I have two sites using this plugin on
   v1.62, but we are still experiencing the timeout approximately 2 minutes and 
   30 seconds after the page loads.
 * Can you confirm the status of this bug fix? Please let me know if any additional
   information from me will be helpful in responding to this. Thanks!
 *  Plugin Support [andrewsupport](https://wordpress.org/support/users/andrewsupport/)
 * (@andrewsupport)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/change-timeout-or-refresh/#post-14831056)
 * Hi,
 * Since you have the Pro plugin version, for solving your problem It would be better
   if you create a private ticket on our support forum ([https://support.bestwebsoft.com/hc/en-us/requests/new](https://support.bestwebsoft.com/hc/en-us/requests/new)).
   Please include a link to this post, so that we could recall the case immediately.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Change timeout or refresh’ is closed to new replies.

 * ![](https://ps.w.org/google-captcha/assets/icon-256x256.gif?rev=2565249)
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## Tags

 * [failing](https://wordpress.org/support/topic-tag/failing/)
 * [reset](https://wordpress.org/support/topic-tag/reset/)
 * [timeout](https://wordpress.org/support/topic-tag/timeout/)

 * 6 replies
 * 5 participants
 * Last reply from: [andrewsupport](https://wordpress.org/support/users/andrewsupport/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/change-timeout-or-refresh/#post-14831056)
 * Status: not resolved