Changes not working

  • Resolved karinerscb

    (@karinerscb)


    1 year, 6 months ago

    Hello,

    I have made changes and edit to my WooCommerce checkout fields but none of them are being applied. I am using latest versions of WordPress, WooCommerce with the Divi theme and PHP of 8.2
    There are no errors nothing, just simply nothing being applied, changes are saved but nothing is happening

    WooCommerce Checkout Manager: Version 7.6.2
    WordPress: Version 6.7.1
    WooCommerce: Version 9.4.3

    • This topic was modified 1 year, 6 months ago by karinerscb.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 6 months ago

    @karinerscb

    Hi mate,

    It seems you are using woocommerce blocks

    At the moment, our plugin is not fully compatible with the new WooCommerce blocks for checkout. However, we are actively working on adding compatibility with these blocks. In the meantime, please note that our plugin is fully functional with the latest version of WooCommerce, but the checkout must be integrated via shortcode. [woocommerce_checkout]

    Best regards, Quadlayers Support Team.

    Thread Starter karinerscb

    (@karinerscb)

    1 year, 6 months ago

    Hello,

    Thanks for the reply, however even with the shortcode the changes are not done. I added them to this page https://eatyourwhey.ae/checkout-2/.
    And as you can see from the pictures in the link below, i want to have radio button for the city so people can not order from outside this city. And the changes are not being applied.
    Am i doing something wrong? is there something i’m missing? Please let me know, and thank you in adavnce!
    Note: i used the same settings in the billing and shipping fields both aren’t changing.

    https://snipboard.io/f2OdM5.jpg
    https://snipboard.io/AXcUCx.jpg

    • This reply was modified 1 year, 6 months ago by karinerscb.
    • This reply was modified 1 year, 6 months ago by karinerscb.
    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 6 months ago

    @karinerscb

     Hi mate, thanks for updating your ticket,

    We recommend submitting a support ticket through the following link: https://urbiport1.atlassian.net/servicedesk/customer/portal/2.

    This will allow us to investigate further. It’s possible that the issue is related to a particular configuration in your theme, plugins, or WordPress setup.

    Best regards, Quadlayers Support Team.

Viewing 3 replies - 1 through 3 (of 3 total)

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