Changing Instagram Feed

  • Resolved Shaun Killian

    (@websmall)


    3 years, 2 months ago

    I am trying to set up an Instagram feed for a client on the above site. He has more than one Instagram account but wants a specific one on this site. However, when I go to set up the feed, it defaults to a different one of his accounts and I cannot see anywhere to change it. See https://vimeo.com/813329489/394736864e

    The page I need help with: [log in to see the link]

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  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    3 years, 2 months ago

    Hi Shaun,

    Thank you for contacting us! During the connection process, when you get redirected to Instagram to authorize the connection, if you are already logged into an Instagram account in the browser, this account will be used. Please try going to https://www.instagram.com and logging out before going through connection process, or go through the connection process in a Private/Incognito window so a previous Instagram session in the browser won’t affect which account is used.

    If the same issue occurs with those steps, it may be because the accounts are set up with single login, in which case you can use these steps from Instagram to separate them.

    I hope this helps! Please let us know if you have any other questions.

    Thanks!
    Louis

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