Title: Chat Does Not Scroll Automatically
Last modified: June 13, 2018

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# Chat Does Not Scroll Automatically

 *  Resolved [bbhunt1990](https://wordpress.org/support/users/bbhunt1990/)
 * (@bbhunt1990)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/chat-does-not-scroll-automatically/)
 * I’m not sure what is causing this issue, but the chat box does not automatically
   scroll to the most recent message. It stays at the top, forcing users to scroll
   to keep up with the conversation.
 * I noticed this occurs in the workspace too, but I had assumed that it was just
   the way that the workspace worked until I saw that the same issue exists when
   the chatbot is deployed.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchat-does-not-scroll-automatically%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [bbhunt1990](https://wordpress.org/support/users/bbhunt1990/)
 * (@bbhunt1990)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/chat-does-not-scroll-automatically/#post-10410649)
 * Is anyone going to address this issue? I would appreciate any kind of reply, 
   even if it is simply “we are working to address this”.
 *  Thread Starter [bbhunt1990](https://wordpress.org/support/users/bbhunt1990/)
 * (@bbhunt1990)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/chat-does-not-scroll-automatically/#post-10418502)
 * The lack of response does not speak very highly of your support. At this rate,
   I’m probably going to give up on Watson and switch to another service even though
   I have finished building my chatbot.
 *  Plugin Contributor [cognitiveclass](https://wordpress.org/support/users/cognitiveclass/)
 * (@cognitiveclass)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/chat-does-not-scroll-automatically/#post-10433786)
 * Hi bbhunt,
 * Very sorry for the inconvenience. We are working on this issue and will improve
   our processes to respond more promptly to support posts in the future.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Chat Does Not Scroll Automatically’ is closed to new replies.

 * ![](https://ps.w.org/conversation-watson/assets/icon-256x256.png?rev=1684465)
 * [Chatbot with IBM watsonx Assistant](https://wordpress.org/plugins/conversation-watson/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/conversation-watson/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/conversation-watson/)
 * [Active Topics](https://wordpress.org/support/plugin/conversation-watson/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/conversation-watson/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/conversation-watson/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [cognitiveclass](https://wordpress.org/support/users/cognitiveclass/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/chat-does-not-scroll-automatically/#post-10433786)
 * Status: resolved