Title: Chat interface disappeared
Last modified: August 11, 2020

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# Chat interface disappeared

 *  [martinxun03](https://wordpress.org/support/users/martinxun03/)
 * (@martinxun03)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/chat-interface-disappeared/)
 * the chat widget can be shown as usual at the right bottom of every page, but 
   once the agent accepts the chat request, on the customer’s side, the chat interface
   is keeping flashing and gets disappeared. all other functions are good.
 * It’s strange, i even started define(‘SCRIPT_DEBUG’, true); in the config.php 
   to debug, and found nothing special in developer’s console.I changed several 
   browser, the problem persists.
 * I deleted the tawkto plugin and tried to add the widget javascript to the theme,
   same problem.
 * Anyone knows what might cause this? it seems to be a Javascript conflict to me.
   I have 4 wordpress sites with 4 different theme, all other 3 tawkto widgets are
   working well.
 * Thank you for your help in advance.
    -  This topic was modified 5 years, 10 months ago by [martinxun03](https://wordpress.org/support/users/martinxun03/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [tawk.to](https://wordpress.org/support/users/siennarubio/)
 * (@siennarubio)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/chat-interface-disappeared/#post-13621499)
 * Hi [@martinxun03](https://wordpress.org/support/users/martinxun03/) !
 * Thank you for choosing tawk.to!
 * This is Sienna reaching out about your concern. Our developer wanted to know 
   your property website URL and your details, please?
 * Please each me here on chat: tawk.to/siennarubio or;
    via email [sienna.rubio@tawk.to](https://wordpress.org/support/topic/chat-interface-disappeared/sienna.rubio@tawk.to?output_format=md)
   so I can assist you further.
 * Thank you and talk to you soon!
 *  [tawk.to](https://wordpress.org/support/users/siennarubio/)
 * (@siennarubio)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/chat-interface-disappeared/#post-13621504)
 * Hi [@martinxun03](https://wordpress.org/support/users/martinxun03/) !
 * Thank you for choosing tawk.to!
 * This is Sienna reaching out about your inquiry. We believe you can already use
   GA to embed the widget code
 * Should you have any questions, require assistance or just want to talk to someone
   for tawk.to here is a link to my calendar – [https://calendly.com/siennarubio/30min](https://calendly.com/siennarubio/30min);
   I’d be happy to help!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Chat interface disappeared’ is closed to new replies.

 * ![](https://ps.w.org/tawkto-live-chat/assets/icon-256x256.png?rev=1371919)
 * [Tawk.To Live Chat](https://wordpress.org/plugins/tawkto-live-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tawkto-live-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tawkto-live-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/tawkto-live-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tawkto-live-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tawkto-live-chat/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [tawk.to](https://wordpress.org/support/users/siennarubio/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/chat-interface-disappeared/#post-13621504)
 * Status: not resolved