Chatbot in Elementor Popup

  • Resolved ericboelt

    (@ericboelt)


    2 years, 4 months ago

    Hi,

    I just tried to put the chatbot in the Elementor Popup. The chatbot is visible, but when something is typed and I click send, nothing happens. I put the same shortcode on a separate page and it works. Does anyone know how this could be?

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  • Plugin Support Val Meow

    (@valwa)

    2 years, 4 months ago

    Hello @ericboelt! 👋

    When this happens, always consider checking your developer’s console or PHP logs for any error messages. The reason might be that when instantiating the shortcode inside a popup element in Elementor, the scripts aren’t loaded properly, leading to this situation.

    Please feel free to share more details about this issue if you have any. Thanks!

Viewing 1 replies (of 1 total)

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