Title: chatbox position only while loading
Last modified: March 15, 2021

---

# chatbox position only while loading

 *  Resolved [rakesh1974](https://wordpress.org/support/users/rakesh1974/)
 * (@rakesh1974)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/chatbox-position-only-while-loading/)
 * When the page loads or refreshed the floating chatbox icon loads showing on the
   top left for a brief moment and then shift to the bottom right where it has to
   be… Is there a way that it always shows on the bottom right loading or final 
   position whenever or however the page loads…
 * What happens is, if the internet is slow like on mobile the chat box is shown
   loading on the top left which sometimes covers the logo, and then after a while,
   it moves on the bottom right…
    How can we avoid this?
 * Thanks in advance

Viewing 1 replies (of 1 total)

 *  Plugin Author [QuantumCloud](https://wordpress.org/support/users/quantumcloud/)
 * (@quantumcloud)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/chatbox-position-only-while-loading/#post-14183367)
 * Hi,
 * It takes a brief moment for the ChatBot to calculate the page size and other 
   elements. We are checking if there was any way to avoid this.
 * Many thanks for your feedback!

Viewing 1 replies (of 1 total)

The topic ‘chatbox position only while loading’ is closed to new replies.

 * ![](https://ps.w.org/chatbot/assets/icon-256x256.gif?rev=3334120)
 * [WPBot - AI ChatBot for Live Support, Lead Generation, AI Services](https://wordpress.org/plugins/chatbot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/chatbot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/chatbot/)
 * [Active Topics](https://wordpress.org/support/plugin/chatbot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/chatbot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/chatbot/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [QuantumCloud](https://wordpress.org/support/users/quantumcloud/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/chatbox-position-only-while-loading/#post-14183367)
 * Status: resolved