Title: Checkout button issue
Last modified: July 21, 2020

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# Checkout button issue

 *  [Henry Douglas](https://wordpress.org/support/users/henrydouglas/)
 * (@henrydouglas)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/)
 * When I click the “Checkout” button on the Checkout page, nothing happens. The
   purchase simply does not advance. Only when I disable your plugin will the purchase
   button work again.
 * In my store there are some products that can be budgeted and another that can
   be purchased.
 * Can you help me resolve this conflict caused by your plugin?
 * NOTE: I already changed the theme and it didn’t work. I don’t have a performance
   plugin installed.
 * follow the store link: [https://novojapao.com.br/](https://novojapao.com.br/)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcheckout-button-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Neah Plugins](https://wordpress.org/support/users/gplsaver/)
 * (@gplsaver)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13152010)
 * I can’t tell what is going on. I am assuming you are using the free version only.
   Please share your settings (general tab) for the plugin. Also it looks like you
   are redirecting the cart to the quote request page. That is not a good idea.
 *  Thread Starter [Henry Douglas](https://wordpress.org/support/users/henrydouglas/)
 * (@henrydouglas)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13152037)
 * I am using the free version. Will this be the problem?
 *  Plugin Author [Neah Plugins](https://wordpress.org/support/users/gplsaver/)
 * (@gplsaver)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13152048)
 * using the free is not a problem.
 * As I said:
    **Please share your settings (general tab) for the plugin. **
 * Also it looks like you are redirecting the cart to the quote request page. **
   Are you redirecting your cart to the quote request page?**
 *  Plugin Author [Neah Plugins](https://wordpress.org/support/users/gplsaver/)
 * (@gplsaver)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13152050)
 * Also share the setting for the url of the quote request page. third tab in the
   settings.
 *  Thread Starter [Henry Douglas](https://wordpress.org/support/users/henrydouglas/)
 * (@henrydouglas)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13152098)
 * General Tab configuration link: [https://imgur.com/QJDwBuD](https://imgur.com/QJDwBuD)
 * Configuration of the URl of the quote page: [https://imgur.com/7KFvJNR](https://imgur.com/7KFvJNR)
 * I was redirecting the cart to the quote page. I disabled this redirect and the
   problem persists 🙁
 *  Plugin Author [Neah Plugins](https://wordpress.org/support/users/gplsaver/)
 * (@gplsaver)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13152183)
 * Can you find out where your php error log is and share it here?
 *  Thread Starter [Henry Douglas](https://wordpress.org/support/users/henrydouglas/)
 * (@henrydouglas)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13152237)
 * Follow the link: [http://novojapao.com.br/error_log.txt](http://novojapao.com.br/error_log.txt)
 * Thank you for the patience.
 *  Plugin Author [Neah Plugins](https://wordpress.org/support/users/gplsaver/)
 * (@gplsaver)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13155519)
 * There is nothing in the error file. There must be a javascript error. The problem
   is that it is credit card and can’t be tested without putting a real number. 
   Are you using Stripe?
    Do you have a test site?

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Checkout button issue’ is closed to new replies.

 * ![](https://ps.w.org/woo-rfq-for-woocommerce/assets/icon-128x128.png?rev=2024323)
 * [NP Quote Request for WooCommerce](https://wordpress.org/plugins/woo-rfq-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-rfq-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-rfq-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-rfq-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-rfq-for-woocommerce/reviews/)

 * 8 replies
 * 2 participants
 * Last reply from: [Neah Plugins](https://wordpress.org/support/users/gplsaver/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/checkout-button-issue/#post-13155519)
 * Status: not resolved