Title: Checkout Errors
Last modified: March 13, 2018

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# Checkout Errors

 *  Resolved [wallendorfstudio](https://wordpress.org/support/users/wallendorfstudio/)
 * (@wallendorfstudio)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/checkout-errors-3/)
 * Error 1: Request environment: production uri: generate data: Array (
    ) duration:
   0.46495s
 * Error 2: esponse
    data: eyJ2ZXJzaW9uIjoyLCJhdXRob3JpemF0aW9uRmluZ2VycHJpbnQiOiI4YzkyNGFjYjI…..
 * Someone please help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcheckout-errors-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Mike W](https://wordpress.org/support/users/nixiack8/)
 * (@nixiack8)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/checkout-errors-3/#post-10083666)
 * Hi there,
 * I went through a mock checkout and I was able to replicate the error at the top
   of the page on the checkout screen. It was before entering any shipping information
   or payment so it does not appear to be related to the checkout gateway. Here 
   is a screenshot of the errors that I found: [https://d.pr/free/i/D5jmIV](https://d.pr/free/i/D5jmIV).
 * This usually means there is a theme conflict or plugin issue. You can read more
   about plugin and theme conflicts here: 
https://docs.woocommerce.com/document/
   woocommerce-self-service-guide/
 * The best way to determine if the issue is being caused by a theme and/or plugin
   is to do the following:
    1. Temporarily switch your theme back to the [Storefront](https://woocommerce.com/storefront/)
   or [Twenty Seventeen](https://wordpress.org/themes/twentyseventeen/) Theme. 2.
   Disable all plugins except for WooCommerce and Paypal. 3. Test to see if the 
   issue has been resolved.
 * If that resolves the issue, then one-by-one you can switch back your theme and
   re-enable your plugins, testing in between, until you find the one causing the
   conflict.
 * [Health Check](https://wordpress.org/plugins/health-check/) is a tool that can
   be useful for debugging, though it requires an official default theme like Twenty
   Seventeen. On the troubleshooting tab, you can click the button to disable all
   plugins and change the theme for you while you’re logged in to that session without
   affecting normal visitors to your site.
 * Hope this helps! If you have any other questions, do not hesitate to let us know!
 *  [Mike W](https://wordpress.org/support/users/nixiack8/)
 * (@nixiack8)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/checkout-errors-3/#post-10108566)
 * Hi there,
 * We will go ahead and close this but feel free to reply if you run into additional
   issues.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Checkout Errors’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-paypal-powered-by-braintree/assets/icon-
   256x256.png?rev=3234800)
 * [Braintree for WooCommerce Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/reviews/)

## Tags

 * [braintree](https://wordpress.org/support/topic-tag/braintree/)

 * 2 replies
 * 2 participants
 * Last reply from: [Mike W](https://wordpress.org/support/users/nixiack8/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/checkout-errors-3/#post-10108566)
 * Status: resolved