checkout problem

  • Resolved nortom

    (@nortom)


    7 years, 10 months ago

    I have a problem on all my woocommerce sites.
    The checkout require fields don’t checking the fields. You can order with a blank form.
    Also if you use company field you must fill in the vat nr. But now you don’t.
    Strange this happing on all the sites. Someone have the same issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • msmerry

    (@msmerry)

    7 years, 10 months ago

    I have a similar issue where all the fields are filled in ( billing and shipping ) but it is not recognized. You can place the order info but when you go to confirm order it says Billing information required even with all fields filled out. This is holding up orders. Anyone else or does anyone have an idea of what to do?
    Everything I check is in order.

    Peter Lawrenson

    (@lorro)

    7 years, 10 months ago

    @nortom
    I tried to order with a blank form and was not allowed to do so. I got a long list of the usual “field is required” notices. Maybe you’ve fixed it by now.

    If the problem returns, ensure that any caches are flushed. There is something in the page called swift-performance that is caching javascripts. Try flushing its cache or turning it off to debug.

    There are several javascript errors in the page. They seem to be coming from yith-ajax-searchform. Sometimes one Javascript error can stop other Javascripts from running. To test, temporarily deactivate the relevant plugin.

    @msmerry
    Best to start a new thread. Please include the url to your site.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘checkout problem’ is closed to new replies.