• Resolved shalini2921

    (@shalini2921)


    not able to buy anything it just showing loading at the time of checkout.

    kindly resolve it asap.

    The page I need help with: [log in to see the link]

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  • Hi @shalini2921 ,

    Thanks for reaching out!

    I understand that you are experiencing a load issue on your sites checkout page, is this correct?

    After checking your site, I see what you mean as there is an infinite load on the checkout page.

    Additionally, checking the browser console, I can see that there is a Failed to load resource: the server responded with a status of 500 () error:

    It’s possible that there may be intermittent server-related issues that are interrupting the checkout process.

    As a first step, can you check for any server-level errors and share your findings here?

    Additionally, can you navigate to WooCommerce → Status → Logs and share a copy of any fatal error log found there.

    Cheers!

Viewing 1 replies (of 1 total)

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