Hello @adamkse
Thanks for using our plugin.
In reference to your query, please note that there are two payment option via wallet, “Total wallet amount” and “Manual wallet amount”. So, you can place a order if you do not have any balance in your wallet.
And regarding to your second point, please check whether you have selected the “wallet” option on the checkout page. If you have selected the wallet option and the wallet is having a sufficient amount, so the amount will be debited from the wallet.
If the wallet is having sufficient amount and you have selected the wallet option during checkout, but the wallet amount is not deducting, then we need to check this on your site.
Thanks,
Hi,
I have tried both options for the wallet, manual and total. I don’t get the input box option at checkout on either setting, like your screenshots show it should.
Here is what it looks like:
https://snipboard.io/YGqC4s.jpg
I can click the “place order” button with the the wallet radio button selected and it goes through as full payment no matter what is in the wallet and it doesn’t deduct anything.
I am using the standard storefront theme.
Hello,
Thank you for your response.
As per the screenshot you’ve shared seems like you have selected the option “Total wallet amount”.
Please run a test by deactivating the third-party plugins as well there may have some conflicts.
Still, if the wallet is not deducting the payment, please connect with the author support so that the team can check and assist you.
Thanks,
