Title: Chrome default image issue
Last modified: December 21, 2024

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# Chrome default image issue

 *  [Sebastiano Riva](https://wordpress.org/support/users/sriva/)
 * (@sriva)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/chrome-default-image-issue/)
 * _WordPress 6.6.2
   WooCommerce 9.3.3YITH WooCommerce Gift Cards 4.17.0
 * With Chrome browser the featured image is not loaded and if an user dont select
   any image the system send the default image. Normally the system should load 
   the featured image as default gift image.
 * Let me know. Thanks
    -  This topic was modified 1 year, 5 months ago by [Sebastiano Riva](https://wordpress.org/support/users/sriva/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Juan Coronel](https://wordpress.org/support/users/juaancmendez/)
 * (@juaancmendez)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/chrome-default-image-issue/#post-18213763)
 * Hello there,
   thanks for contacting us!
 * Could you share with us your site URL to check a gift card product page, please?
 * Best regards.
 *  Thread Starter [Sebastiano Riva](https://wordpress.org/support/users/sriva/)
 * (@sriva)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/chrome-default-image-issue/#post-18213932)
 * [@juaancmendez](https://wordpress.org/support/users/juaancmendez/) here the product
   page: [https://www.essenzi-ali.it/product/buono-regalo/](https://www.essenzi-ali.it/product/buono-regalo/).
   Regards
 *  [Juan Coronel](https://wordpress.org/support/users/juaancmendez/)
 * (@juaancmendez)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/chrome-default-image-issue/#post-18217575)
 * Hi there.
 * I can see what you comment on that page, but in my installation the feature image
   load correctly in the first load:
 * [https://ibb.co/7gp12QC](https://ibb.co/7gp12QC)
 * [https://ibb.co/Ln7pPnB](https://ibb.co/Ln7pPnB)
 * I recommend you perform the following tests to see if the problem disappears 
   at some point:
    - update the plugin, WC and WP to the latest version.
    - change to a default WP theme like 2025.
    - leave only WC and our plugin active, and activate your plugins in batches 
      until you find the one that is in conflict.
 * Please let us know.
 * Best regards.
 *  Thread Starter [Sebastiano Riva](https://wordpress.org/support/users/sriva/)
 * (@sriva)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/chrome-default-image-issue/#post-18238000)
 * [@juaancmendez](https://wordpress.org/support/users/juaancmendez/) Thanks for
   the feedback.
   I don’t know why but in console log I saw this error:`GET https://
   www.essenzi-ali.it/product/buono-regalo/undefined 404 (Not Found)`I have same
   configuration in staging but not happes there…Have you seen this before? Thanks
 *  [Juan Coronel](https://wordpress.org/support/users/juaancmendez/)
 * (@juaancmendez)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/chrome-default-image-issue/#post-18241448)
 * Hi there,
 * If this does not happen in your staging, I recommend trying to update your gift
   card product, or create a new one, or re-upload the default gift card image to
   your media.
 * Please let us know.
 * Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Chrome default image issue’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-gift-cards/assets/icon-256x256.gif?rev=
   3227932)
 * [YITH WooCommerce Gift Cards](https://wordpress.org/plugins/yith-woocommerce-gift-cards/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-gift-cards/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/active/)
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## Tags

 * [featured image](https://wordpress.org/support/topic-tag/featured-image/)

 * 5 replies
 * 2 participants
 * Last reply from: [Juan Coronel](https://wordpress.org/support/users/juaancmendez/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/chrome-default-image-issue/#post-18241448)
 * Status: not resolved