Title: Chrome Pay missing
Last modified: January 10, 2018

---

# Chrome Pay missing

 *  Resolved [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/)
 * I tried testing the Chrome pay feature with the new 4.0 version, all seems to
   work fine with the form and everything, but when I press the final button to 
   place the order, it gives me an error, and then woocommerce tells me that my 
   billing information is missing. When the chrome window pops up, there is no billing
   field, just shipping field.

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9852398)
 * Can you please paste a screenshot of what you see when on your payment request
   sheet popup right before you click to pay?
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9852428)
 * [https://screencast.com/t/n2Xa7yq0RRt](https://screencast.com/t/n2Xa7yq0RRt)
 * When I click the pay button, I get:
 * [https://screencast.com/t/TuHeHxIgis](https://screencast.com/t/TuHeHxIgis)
 * as well as:
 * [https://screencast.com/t/MXhwechQR](https://screencast.com/t/MXhwechQR)
 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9852469)
 * Can you please create a dummy product and disable shipping for that product and
   run through the same steps and let me know if you’re now able to go through?
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9852575)
 * Ok when I did that, the shipping field went away, but there was no billing field
   and I still got the same error.
 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9852599)
 * Hmmm strange was hoping it would isolate the issue of when shipping is enabled.
   I am obviously not seeing this issue on my test site but I will investigate more
   on it.
 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9852652)
 * When you click on “Pay” did it ask you for the credit card CVC number or it went
   straight to the error?
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9852657)
 * It did ask for the CVC, which I entered.
 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9852666)
 * What WC version are you using and do you have some sort of custom field plugin?
 *  Plugin Support [dougaitken](https://wordpress.org/support/users/dougaitken/)
 * (@dougaitken)
 * Automattic Happiness Engineer
 * [8 years, 3 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9990283)
 * Hi [@mrfent37](https://wordpress.org/support/users/mrfent37/)
 * I haven’t been able to replicate a failed Chrome Payment like this.
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.
 * Thanks,

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Chrome Pay missing’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/)

 * 9 replies
 * 3 participants
 * Last reply from: [dougaitken](https://wordpress.org/support/users/dougaitken/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/chrome-pay-missing/#post-9990283)
 * Status: resolved