Title: Clash with plugin
Last modified: November 17, 2020

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# Clash with plugin

 *  Resolved [tripa5](https://wordpress.org/support/users/tripa5/)
 * (@tripa5)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/clash-with-plugin/)
 * Hello, it seems that the Download Monitor is clashing with another of our plugins,
   and this means our pop-up ribbon is not appearing on mobile while Download Monitor
   is activated. Here is what the pop-up plugin has therefore recommended:
 * “Our products are written according to the WordPress Codex Standards. Given
    
   that, could you please reach out to the developers of the Download Monitor plugin
   and have them check the issue you’re experiencing? You can also ask them if there
   are settings that you can enable/disable to resolve this issue.”
 * Are you able to make any recommendation? Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fclash-with-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/clash-with-plugin/#post-13706322)
 * Hey [@tripa5](https://wordpress.org/support/users/tripa5/),
 * Thanks for reaching out to us.
 * Do you mean the pop-up box as shown in the attached screenshot ?
 * [https://www.dropbox.com/s/7m8oyu9b873n5v0/Screenshot%202020-11-25%20at%203.29.26%20PM.png?dl=0](https://www.dropbox.com/s/7m8oyu9b873n5v0/Screenshot%202020-11-25%20at%203.29.26%20PM.png?dl=0)
 *  Thread Starter [tripa5](https://wordpress.org/support/users/tripa5/)
 * (@tripa5)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/clash-with-plugin/#post-13715141)
 * Hi Harish
 * Actually, a few days after I posted the enquiry somehow the issue corrected itself,
   so no problems anymore.
 * Thanks for your attention to this and please go ahead and mark it as resolved.
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Clash with plugin’ is closed to new replies.

 * ![](https://ps.w.org/download-monitor/assets/icon-256x256.png?rev=3198936)
 * [Download Monitor](https://wordpress.org/plugins/download-monitor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/download-monitor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/download-monitor/)
 * [Active Topics](https://wordpress.org/support/plugin/download-monitor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/download-monitor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/download-monitor/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [tripa5](https://wordpress.org/support/users/tripa5/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/clash-with-plugin/#post-13715141)
 * Status: resolved