Title: classic editor PROBLEMS? Last modified: November 26, 2025 --- # classic editor PROBLEMS? * Resolved [jenomal](https://wordpress.org/support/users/jenomal/) * (@jenomal) * [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/) * * ) is no longer supported. That’s a bit disappointing, because I’ve been using your plugin since the very beginning—back when you only had a few installations. For years I’ve been used to receiving personal help and support, and I was becoming familiar with that experience. * anyways: I just generated a cookie policy page with your plugin. The page content is only visible if I deactivate the official WordPress Classic Editor plugin. As soon as it’s activated, the cookie policy page shows only the title but not the content. * Can you help me make the content visible? * H - This topic was modified 6 months ago by [jenomal](https://wordpress.org/support/users/jenomal/). Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [Antonio Candela](https://wordpress.org/support/users/antoiub/) * (@antoiub) * [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/#post-18733208) * Hello [@jenomal](https://wordpress.org/support/users/jenomal/) , * Thank you for reaching out. * I am sorry to hear about the communication issue. Our support email is still available and hasn’t changed. Thank you for sticking with us after all these years. * If you sent your previous requests using the support form inside the plugin, it is highly likely they were never transmitted. The plugin form relies on `wp_mail` to send emails to [support@complianz.io](https://wordpress.org/support/topic/classic-editor-problems/support@complianz.io?output_format=md). Many development environments (staging sites, local setups, etc.) do not support outgoing email, so the messages likely failed to send without showing an error. We always send an automated confirmation of receipt; if you didn’t receive that, it confirms the email didn’t go through. Please user another email (eg. a gmail one). * Regarding the Classic Editor, we are not aware of any conflicts. Could you please share the URL where we can see the issue (both with and without the Classic Editor active)? It would also be helpful to know which theme or page builder you are currently using. * Please let us know. Best regards,Antonio * Thread Starter [jenomal](https://wordpress.org/support/users/jenomal/) * (@jenomal) * [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/#post-18733255) * where can i sent you my domain in private? i already sent a mail at: [support@complianz.io](https://wordpress.org/support/topic/classic-editor-problems/support@complianz.io?output_format=md). check screenshot: [https://ibb.co/yDxTs2d](https://ibb.co/yDxTs2d) i also attached a wcreenvideo recording * Thread Starter [jenomal](https://wordpress.org/support/users/jenomal/) * (@jenomal) * [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/#post-18733262) * by the way: i already tested with standard wodrdpress theme and also deactivated all plugins. the problem persist with wordpress official classic editor plugin on * Plugin Support [Antonio Candela](https://wordpress.org/support/users/antoiub/) * (@antoiub) * [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/#post-18734277) * Hello [@jenomal](https://wordpress.org/support/users/jenomal/) , * The best solution would be to send us another email from a different address ( domain). This way, you can copy-paste the content, and we avoid exposing your private data on the forum. * As for the problem itself, I actually tested this setup but was unable to replicate the issue. Here’s a screenshot: [https://prnt.sc/CvVD-rxmaePj](https://prnt.sc/CvVD-rxmaePj). I tested with Classic Editor v1.6.7, Complianz 7.4.4, WP 6.8.3, and PHP 8.2.27. Please let us know how you would like to proceed. * Thread Starter [jenomal](https://wordpress.org/support/users/jenomal/) * (@jenomal) * [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/#post-18734320) * i just sent an email at : Leonardo Tamion [support@complianz.io](https://wordpress.org/support/topic/classic-editor-problems/support@complianz.io?output_format=md) directly from my other mail (as requested) (info /AT/ tobilot*** ) you can check if you recived the mail? i also attached the credientals, so you can go ahead and check directly on my webpage bcs the issue persist even if i switch back php version. * Moderator [Support Moderator](https://wordpress.org/support/users/moderator/) * (@moderator) * [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/#post-18734385) * [@jenomal](https://wordpress.org/support/users/jenomal/) Please never offer to log in onto your site backend, This is violation of forum guidelines for both sides (offering and accepting). * [https://wordpress.org/support/guidelines/#we-reserve-the-right-to-manage-the-forums-to-the-best-of-our-ability](https://wordpress.org/support/guidelines/#we-reserve-the-right-to-manage-the-forums-to-the-best-of-our-ability) * You were warned about this once, this is your final warning. * Plugin Support [Antonio Candela](https://wordpress.org/support/users/antoiub/) * (@antoiub) * [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/#post-18734460) * Hello [@jenomal](https://wordpress.org/support/users/jenomal/) , * **The Support Moderator is right. WordPress.org guidelines do not allow sharing or requesting login credentials in any form. This rule is in place for your security as well as ours.** * We did receive your email, and your message is already in our support system. We’ll follow up with you directly via email as soon as possible. * For this reason, and since further troubleshooting must continue privately, this thread will now be marked as resolved and closed on the forum. * Thank you for your understanding. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘classic editor PROBLEMS?’ is closed to new replies. * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064) * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/) * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq) * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/) * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/) * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/) ## Tags * [classic editor](https://wordpress.org/support/topic-tag/classic-editor/) * 10 replies * 3 participants * Last reply from: [Antonio Candela](https://wordpress.org/support/users/antoiub/) * Last activity: [6 months ago](https://wordpress.org/support/topic/classic-editor-problems/#post-18734460) * Status: resolved