Title: class.jetpack-sync.php Error
Last modified: August 21, 2016

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# class.jetpack-sync.php Error

 *  Resolved [heavenlyliving.com](https://wordpress.org/support/users/heavenlylivingcom/)
 * (@heavenlylivingcom)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/classjetpack-syncphp-error/)
 * I a getting class.jetpack-sync.php (402) and class.jetpack-sync.php (159) error.
   
   I found it via newrelic. What part of jetpack is this and what do I do/disable
   to fix it? Is there a specific jetpack module to disable?
 * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Ben Lobaugh (blobaugh)](https://wordpress.org/support/users/blobaugh/)
 * (@blobaugh)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/classjetpack-syncphp-error/#post-4086908)
 * Could you describe when and how this error is happening? What is the error message?
   Anything to help reproduce the issue is appreciated.
 *  [moefletcher](https://wordpress.org/support/users/moefletcher/)
 * (@moefletcher)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/classjetpack-syncphp-error/#post-4087054)
 * I’m having a Jetpack error too.
 * Regardless of which link I click in my WordPress Admin area, I get this error
   messaage ->
 * Warning: require_once(/home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/
   class.jetpack-sync.php) [function.require-once]: failed to open stream: No such
   file or directory in /home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/
   jetpack.php on line 41
 * Fatal error: require_once() [function.require]: Failed opening required ‘/home/
   dotdotsl/public_html/blog/wp-content/plugins/jetpack/class.jetpack-sync.php’ (
   include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/dotdotsl/public_html/
   blog/wp-content/plugins/jetpack/jetpack.php on line 41
 * How do I fix this?
    Thanks!
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/classjetpack-syncphp-error/#post-4087055)
 * **[@moefletcher](https://wordpress.org/support/users/moefletcher/)** – you should
   be able to deactivate or delete JetPack using FTP or Cpanel to access your site
   files on the server.
 * For any additional help, you need to start your own thread.
 *  [moefletcher](https://wordpress.org/support/users/moefletcher/)
 * (@moefletcher)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/classjetpack-syncphp-error/#post-4087056)
 * Thanks WPyogi.
 * I’m looking at my Cpanel. Where do I go to locate this Jetpack file and deactivate
   it?
 * Thanks!
 *  [moefletcher](https://wordpress.org/support/users/moefletcher/)
 * (@moefletcher)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/classjetpack-syncphp-error/#post-4087057)
 * Ahhh..I’ve got it fixed! Thanks for your help WPyogi!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘class.jetpack-sync.php Error’ is closed to new replies.

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## Tags

 * [NEwRelic](https://wordpress.org/support/topic-tag/newrelic/)
 * [php-error](https://wordpress.org/support/topic-tag/php-error/)

 * 5 replies
 * 4 participants
 * Last reply from: [moefletcher](https://wordpress.org/support/users/moefletcher/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/classjetpack-syncphp-error/#post-4087057)
 * Status: resolved