Title: Cleaning temporary data…
Last modified: February 19, 2020

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# Cleaning temporary data…

 *  Resolved [scraso](https://wordpress.org/support/users/scraso/)
 * (@scraso)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/cleaning-temporary-data/)
 * Hello,
 * First of all I would like to say that your plugin is great and thank you for 
   developed such a great product. I would like to ask about the issue which I faced
   during the importing products. My import always stuck at 75% after the all products
   were added to my website. The last record in the journal always says:
    [16:45:
   07] Cleaning temporary data… After 2-3 minutes I got a mnessage that ‘Your server
   terminated the import process’ and during the next 5-10 minutes my webiste is
   not acceptable at all. Once the website is up again, I see that all products 
   were added successfully. I contacted the hosting provider and they just said 
   they increased the max execution time to 300 seconds, which should be perfectly
   adequate for any scripts that need to run. I tried again but the issue remains
   the same. Please advise what to do. I’m ok untill all my producs are added however
   the ‘cleaning temporary daya…’ seems something importing and I’m not glad that
   my website always crashes after this operation.
 * Regards,
    Tigran Ammbarcumyan

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/cleaning-temporary-data/#post-12479375)
 * Hi [@scraso](https://wordpress.org/support/users/scraso/)
 * It sounds like your server is timing out when recounting terms at the end of 
   the import. Please try saving this code snippet on your site and see if it fixes
   it:
 *     ```
       add_filter('wp_all_import_recount_terms_after_import', 'wpai_wp_all_import_recount_terms_after_import', 10, 2);
       function wpai_wp_all_import_recount_terms_after_import($is_recount_terms, $import_id){
       	return false;
       }
       ```
   
 * If it works, you’ll just need to manually recount the terms after the import (
   _WooCommerce -> Status -> Tools -> Recount terms_).
 * Let me know how it goes.
 *  Thread Starter [scraso](https://wordpress.org/support/users/scraso/)
 * (@scraso)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/cleaning-temporary-data/#post-12489809)
 * Thank you for your reply. Well, basically I already imported all products and
   the amount of products are correct. There was 10-15 minutes downtime when it 
   finished during the cleaning temporary data but as I can see it didn’t affect
   anything. As soon as I’ll go to import new products, I’ll test it and let you
   know. For now, we can close the case.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cleaning temporary data…’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [scraso](https://wordpress.org/support/users/scraso/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/cleaning-temporary-data/#post-12489809)
 * Status: resolved