Title: Cleantalk problem Last modified: November 9, 2020 --- # Cleantalk problem * Resolved [fmontin70](https://wordpress.org/support/users/fmontin70/) * (@fmontin70) * [5 years, 7 months ago](https://wordpress.org/support/topic/cleantalk-problem/) * Hi, I need help with my website ([https://www.tages.nu/](https://www.tages.nu/)), when I go to my website it said following message: * WordPress databaseerror: [Table ‘tages_nu.wp_spbc_firewall_data’ doesn’t exist] ( SELECT 0 AS is_personal, 1 AS is_ip, status, country_code FROM blogg_spbc_firewall_data WHERE network IN (1308622848,1312817152,1313865728,1313996800,1314004992,1314007040,1314008064,1314008576,1314008704,1314008768,1314008784,1314008792,1314008796,1314008798) AND network = 1314008798 & mask AND country_code = “0” ) UNION ( SELECT 1 AS is_personal, 1 AS is_ip, status, 0 AS country_code FROM blogg_spbc_firewall__personal_ips WHERE network IN (1308622848,1312817152,1313865728,1313996800,1314004992,1314007040,1314008064,1314008576,1314008704,1314008768,1314008784,1314008792,1314008796,1314008798) AND network = 1314008798 & mask ) UNION ( SELECT 1 AS is_personal, 0 AS is_ip, tbl_private.status, country_code FROM blogg_spbc_firewall__personal_countries AS tbl_private RIGHT JOIN wp_spbc_firewall_data AS tbl_common USING(country_code) WHERE network IN (1308622848,1312817152,1313865728,1313996800,1314004992,1314007040,1314008064,1314008576,1314008704,1314008768,1314008784,1314008792,1314008796,1314008798) AND network = 1314008798 & mask AND tbl_private.status IS NOT NULL ) * And when I try to go to wp-admin it said the same thing plus other things with my database that is wrong and I can’t get into the admin it stop me to go there and this is also on the website: Brute Force Protection by CleanTalk Security. All attempts are logged. * What is wrong with the website and do to make it work again? Please help me. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcleantalk-problem%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [jimmy19742](https://wordpress.org/support/users/jimmy19742/) * (@jimmy19742) * [5 years, 7 months ago](https://wordpress.org/support/topic/cleantalk-problem/#post-13642269) * Excuse me [@fmontin70](https://wordpress.org/support/users/fmontin70/) but guys, I had exactly the same issue. Had to uninstall your plugin though I’m your premium user till August 2021. - This reply was modified 5 years, 7 months ago by [jimmy19742](https://wordpress.org/support/users/jimmy19742/). Reason: Typos * Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/) * (@amagsumov) * [5 years, 7 months ago](https://wordpress.org/support/topic/cleantalk-problem/#post-13642294) * Hello, [@fmontin70](https://wordpress.org/support/users/fmontin70/) [@jimmy19742](https://wordpress.org/support/users/jimmy19742/) * Please, give us 1-2 days to investigate the issue. * You can try to install the previous version of the plugin till we fix the issue: [https://downloads.wordpress.org/plugin/security-malware-firewall.2.56.zip](https://downloads.wordpress.org/plugin/security-malware-firewall.2.56.zip) * Best regards. * [jimmy19742](https://wordpress.org/support/users/jimmy19742/) * (@jimmy19742) * [5 years, 7 months ago](https://wordpress.org/support/topic/cleantalk-problem/#post-13642468) * Indeed! From me! Thanks! * [Safronik](https://wordpress.org/support/users/safronik/) * (@safronik) * [5 years, 6 months ago](https://wordpress.org/support/topic/cleantalk-problem/#post-13687490) * Hello, * Please, deactivate the plugin with “Complete deactivation” setting enabled and then activate it again. * 1. Entrer to the Security by Cleantalk plugin settings. (Wordrpess Dashboard - > Settings -> Security by Cleantalk -> General Settings) 2. Check last settings“ Complete deactivation” and save changes. * Then update to the new version 2.57.3 according this instruction: [https://cleantalk.org/help/update-wordpress](https://cleantalk.org/help/update-wordpress) * Contact us if you have questions. * Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * (@sergecleantalk) * [5 years, 6 months ago](https://wordpress.org/support/topic/cleantalk-problem/#post-13729497) * Hello. We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Cleantalk problem’ is closed to new replies. * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712) * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/) * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/) * 5 replies * 5 participants * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/cleantalk-problem/#post-13729497) * Status: resolved