Title: Clear Database references Last modified: August 24, 2017 --- # Clear Database references * Resolved [jkingkibo](https://wordpress.org/support/users/jkingkibo/) * (@jkingkibo) * [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/) * I am having the same issue as: [https://wordpress.org/support/topic/ajax-request-error/](https://wordpress.org/support/topic/ajax-request-error/) * I deleted my clone and then removed the plugin, but the references are still in my database. I want to re-install and start fresh, but it seems to make sense to clear all the old references out. Besides what I name my staging site, does WP Staging add anything else to the database that I would need to remove? Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/#post-9440269) * What’s the name of your hoster? * Do you get the error immediately or after a while during cloning process? * Just set the uninstall all option and all wpstg data will be deleted during uninstall. * Beside of that, this will not fix your issue and i need to check out your hoster. It could be some kind of security protection. * Thread Starter [jkingkibo](https://wordpress.org/support/users/jkingkibo/) * (@jkingkibo) * [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/#post-9441687) * The first time I made a clone it worked really well, so I would not think this is a hosting issue. * The error happens during the cloning process. I was trying to update my staging site instead of creating a whole new clone. The old staging site had a lot of unnecessary folders included. * I have left over tables in my database after removing the plugin: staging_wp wpstg1_ * I created staging, but wpstg1 I assume is created by the plugin? * This is the error: * Copy Database Tables (finishes) Prepare Directories (fails after this) Copy Files Replace Data Reset Fail Something went wrong; can’t find ajax request URL! - This reply was modified 8 years, 9 months ago by [jkingkibo](https://wordpress.org/support/users/jkingkibo/). * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/#post-9443103) * The clones need to be uninstalled before uninstalling the plugin but you can also delete them manually from the database. * can’t find ajax request URL! * This message is appearing when access to the admin-ajax.php file is denied by an error 404. This 404 error is caused by the server. * We experienced this issue on a low percentage of user and we need to find out what these hoster have in common to find a fix for it. * That’s why I am asking for the hoster name. Please open a support ticket on our website if you don’t want to provide this info publicly. * Thread Starter [jkingkibo](https://wordpress.org/support/users/jkingkibo/) * (@jkingkibo) * [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/#post-9451600) * We are on bluehost and this only started happening recently. I have uninstalled all the clones and removed the tables from the datatbase. admin-ajax.php is throwing a 404. * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/#post-9453259) * Can you ask bluehost what are their maximum ajax request per minute? I than can create a function to rate limit the ajax function. * Thread Starter [jkingkibo](https://wordpress.org/support/users/jkingkibo/) * (@jkingkibo) * [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/#post-9455427) * I had them fix the ajax issue, as it was something on their side. Now I am getting this error: Something went wrong; internal server error while processing the request! * I asked them about it, but they told me to come back here… * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/#post-9461175) * Hi, * please follow these steps and contact me again by opening a support ticket: [https://wp-staging.com/docs/troubleshooting-try-this-first/](https://wp-staging.com/docs/troubleshooting-try-this-first/) Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Clear Database references’ is closed to new replies. * ![](https://ps.w.org/wp-staging/assets/icon-256x256.png?rev=2972932) * [WP STAGING - WordPress Backup, Restore & Migration](https://wordpress.org/plugins/wp-staging/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-staging/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-staging/) * [Active Topics](https://wordpress.org/support/plugin/wp-staging/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-staging/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-staging/reviews/) * 7 replies * 2 participants * Last reply from: [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/clear-database-references/#post-9461175) * Status: resolved