Clear Stats not working

  • Donald Foy

    (@dfoy5452)


    11 years, 5 months ago

    When you click clear all stats, they initially clear, but when you either refresh the page, or the next time you come back to it, the stats are back. I started a landing page, and right after I created it, there was 172 visits, which isn’t possible since it wasn’t published yet. I tried to also clear the stats hovering over the variation testing (even though I am only using 1 variation), and I have the same error.

    https://ww.wp.xz.cn/plugins/landing-pages/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Wells

    (@davidwells)

    11 years, 5 months ago

    Sounds like you have a javascript error caused by another plugin or by your theme.

    To check for javascript errors go to the screen you are having the issue with and follow this these steps http://docs.inboundnow.com/guide/debugging-javascript-errors/ and this video:

    Report back what you see.

    Plugin Author David Wells

    (@davidwells)

    11 years, 5 months ago

    Also which screen is this happening on? Post a link with path from admin

    Thread Starter Donald Foy

    (@dfoy5452)

    11 years, 4 months ago

    There are no errors – I did both steps suggested. It isn’t happening on a particular screen. Landing pages has stats built into it – when I created the landing pages, it already had visits and conversions listed even though the page was not published yet. When I am in the wp-admin, and click on landing pages, all of the stats are listed there. They should all be zero. When I click clear stats, it clears them, but if I reload the page, or navigate away and come back, the same stats are back there again.

Viewing 3 replies - 1 through 3 (of 3 total)

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