• Resolved andysleight

    (@andysleight)


    Using new version of wp-clone, restore has given error message:

    [STEP] [2022-02-18 15:11:48] Initializing restore process
    [STEP] [2022-02-18 15:11:50] Looking for PHP CLI executable file.
    [INFO] [2022-02-18 15:11:50] PHP CLI Filename: php
    [INFO] [2022-02-18 15:11:50] PHP CLI Version: 7.1.25 (cli)
    [INFO] [2022-02-18 15:11:50] PHP CLI Memory limit: 128M/512M
    [INFO] [2022-02-18 15:11:50] PHP CLI Execution limit: 0/0
    [SUCCESS] [2022-02-18 15:11:50] We properly detected PHP CLI executable file.
    [INFO] [2022-02-18 15:11:52] Creating lock file
    [STEP] [2022-02-18 15:11:52] Initializing download process
    [SUCCESS] [2022-02-18 15:11:52] Downloading initialized
    [STEP] [2022-02-18 15:11:52] Downloading remote file...
    [INFO] [2022-02-18 15:11:52] Unlocking migration
    [SUCCESS] [2022-02-18 15:11:52] Download completed (took: 0.086041927337646s)
    [STEP] [2022-02-18 15:11:52] Looking for backup manifest
    [ERROR] [2022-02-18 15:11:52] Backup does not exist under provided URL.
    [ERROR] [2022-02-18 15:11:52] Please confirm that you can download the backup file via provided URL.
    [ERROR] [2022-02-18 15:11:52] ...or the manifest file does not exist in the backup.
    [ERROR] [2022-02-18 15:11:52] Missing manifest means that the backup is probably invalid.
    [DOWNLOAD GENERATED] File downloaded on (server time): 2022-02-18 15:11:54
    [DOWNLOAD GENERATED] Last update (seconds): 2 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2022-02-18 15:11:52

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @andysleight

    The issue is strictly related to the source server.
    I think something is blocking the download – it may be your hosting or some security plugin.

    You can confirm that by opening the Super-Quick Migration URL in incognito/inPrivate mode of your browser.

    I can recommend you to use manual upload.
    To do so, simply download your backup file and use our Upload Area below backups list or your FTP to upload your ZIP file.

    You can find correct FTP path below upload area.

    ––––
    You can also try alternate download method:
    1. Go to the site where you made the backup
    2. Open “Other options” section of our plugin settings
    3. Enable alternate download method: https://prnt.sc/1slr41w
    4. Try to run the restoration once again

    Let me know if that solves your issue 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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