Title: Clone Restore Failed
Last modified: February 18, 2022

---

# Clone Restore Failed

 *  Resolved [andysleight](https://wordpress.org/support/users/andysleight/)
 * (@andysleight)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/clone-restore-failed/)
 * Using new version of wp-clone, restore has given error message:
 *     ```
       [STEP] [2022-02-18 15:11:48] Initializing restore process
       [STEP] [2022-02-18 15:11:50] Looking for PHP CLI executable file.
       [INFO] [2022-02-18 15:11:50] PHP CLI Filename: php
       [INFO] [2022-02-18 15:11:50] PHP CLI Version: 7.1.25 (cli)
       [INFO] [2022-02-18 15:11:50] PHP CLI Memory limit: 128M/512M
       [INFO] [2022-02-18 15:11:50] PHP CLI Execution limit: 0/0
       [SUCCESS] [2022-02-18 15:11:50] We properly detected PHP CLI executable file.
       [INFO] [2022-02-18 15:11:52] Creating lock file
       [STEP] [2022-02-18 15:11:52] Initializing download process
       [SUCCESS] [2022-02-18 15:11:52] Downloading initialized
       [STEP] [2022-02-18 15:11:52] Downloading remote file...
       [INFO] [2022-02-18 15:11:52] Unlocking migration
       [SUCCESS] [2022-02-18 15:11:52] Download completed (took: 0.086041927337646s)
       [STEP] [2022-02-18 15:11:52] Looking for backup manifest
       [ERROR] [2022-02-18 15:11:52] Backup does not exist under provided URL.
       [ERROR] [2022-02-18 15:11:52] Please confirm that you can download the backup file via provided URL.
       [ERROR] [2022-02-18 15:11:52] ...or the manifest file does not exist in the backup.
       [ERROR] [2022-02-18 15:11:52] Missing manifest means that the backup is probably invalid.
       [DOWNLOAD GENERATED] File downloaded on (server time): 2022-02-18 15:11:54
       [DOWNLOAD GENERATED] Last update (seconds): 2 seconds ago
       [DOWNLOAD GENERATED] Last update (date): 2022-02-18 15:11:52
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fclone-restore-failed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/clone-restore-failed/#post-15386051)
 * Hi [@andysleight](https://wordpress.org/support/users/andysleight/)
 * The issue is strictly related to the source server.
    I think something is blocking
   the download – it may be your hosting or some security plugin.
 * You can confirm that by opening the Super-Quick Migration URL in incognito/inPrivate
   mode of your browser.
 * I can recommend you to use manual upload.
    To do so, simply download your backup
   file and use our Upload Area below backups list or your FTP to upload your ZIP
   file.
 * You can find correct FTP path below upload area.
 * ––––
    You can also try alternate download method: 1. Go to the site where you
   made the backup 2. Open “Other options” section of our plugin settings 3. Enable
   alternate download method: [https://prnt.sc/1slr41w](https://prnt.sc/1slr41w)
   4. Try to run the restoration once again
 * Let me know if that solves your issue 🙂
    Thank you!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/clone-restore-failed/#post-15412153)
 * As we didn’t hear any reply in last days.
    I can assume that you resolved the
   issue.
 * Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Clone Restore Failed’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/clone-restore-failed/#post-15412153)
 * Status: resolved