Close Button switching Preferences

  • Resolved dmoenmxb

    (@dmoenmxb)


    4 years, 8 months ago

    On the Manage Cookies options, I have two optional categories – Analytics & Advertising. If I set either of these to disabled, click on ‘Save & Accept’ and then use the [close_button] to close the modal window, they will both be enabled when I reopen the Manage Cookies window.

    This does not occur when I use the [cookie_reject] button to close the window, it only seems to be when using the Close Button.

    I’ve just removed the close button for now, but would ideally like to include it.

    Any help would be appreciated.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    4 years, 8 months ago

    Hi @dmoenmxb,

    Sorry for the inconvenience caused. Could you please share the site URL so that we can take a look ?

    Thread Starter dmoenmxb

    (@dmoenmxb)

    4 years, 8 months ago

    Hi,

    Thanks for the reply.

    We have removed the close button on the live site, so I can’t show the issue on it, but it’s still currently in place on the staging site, which you can find here – https://tcloud.dev.anqlave.io/

    Thanks!

    Plugin Author WebToffee

    (@webtoffee)

    4 years, 8 months ago

    Hi @dmoenmxb,

    The default functionality of [cookie_close] is accept. Since you are using the pro version and have set the option to “Enable accept all feature?” to ‘Yes’ then all categories will be enabled.

    To override this, please copy the code snippet here to your active theme’s functions.php

    Hope this helps. Feel free to revert if any queries.

    Thread Starter dmoenmxb

    (@dmoenmxb)

    4 years, 8 months ago

    Hi,

    Thanks for sending that through, will get it added in!

Viewing 4 replies - 1 through 4 (of 4 total)

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