Title: Closing tree issues
Last modified: August 31, 2016

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# Closing tree issues

 *  Resolved [alFrame](https://wordpress.org/support/users/alframe/)
 * (@alframe)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/closing-tree-issues/)
 * Hi Ulfben,
 * First, thanks for the awesome plugin!
 * Two issues I couldn’t solve. I tried all kinds of settings combination but I 
   didn’t get anywhere.
 * I am using your plugin on this site: [http://www.alexherter.ch/](http://www.alexherter.ch/)
 * 1. How can I achieve that the menu tree closes when I click a menu point that
   has no sub-menu items?
 * Here’s the procedure that outlines the issue:
    – First click on “Projekte”. –
   Then click on “Wettbewerbe”. You can see that the “Projekte” tree closes nicely.–
   Now click on either “Zeichnungen”, “CV” or “Kontakt”. The page loads, but the“
   Wettbewerbe” tree doesn’t close.
 * 2. Close all trees when I click on the site logo (“Alex Herter” in the top left
   corner).
 * Here’s the procedure that outlines the issue:
    – Click on “Pojekte”. – Then click
   on any sub menu items of “Projekte”. The respective page loads on the right side.–
   Click on the site logo (top left). You can see that we get back to the homepage
   but the tree doesn’t close.
 * Strange enough it works when you click on any of the images on the front page
   and then click the site logo. But only if all trees are closed beforehand.
    –
   Make sure all trees are closed. – Click on any image on the front page. The tree
   opens and the respective page loads on the right side. – Now click on the site
   logo. The “Projekte” tree closes nicely.
 * Thanks!
 * Alex
 * [https://wordpress.org/plugins/wp-dtree-30/](https://wordpress.org/plugins/wp-dtree-30/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [ulfben](https://wordpress.org/support/users/ulfben/)
 * (@ulfben)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/closing-tree-issues/#post-7073157)
 * 1. Sounds like a bug. [You have the source](https://plugins.trac.wordpress.org/browser/wp-dtree-30/trunk/wp-dtree.js#L311).
   Let me know what you figure out.
 * 2. Definitely a bug. [is_home() doesn’t work for your setup](https://codex.wordpress.org/Function_Reference/is_home#Blog_Posts_Index_vs._Site_Front_Page).
   Ergo; update [the test](https://plugins.trac.wordpress.org/browser/wp-dtree-30/tags/4.4.3.2/wp-dtree-build.php#L111)
   by adding a check for is_front_page().
 *  Thread Starter [alFrame](https://wordpress.org/support/users/alframe/)
 * (@alframe)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/closing-tree-issues/#post-7073180)
 * Thanks for your answer. I’ve tried to figure it out. But I am not a programmer.
   I am at a loss here…
 * Since you identified it as bugs, is there anything you can do? Of have you abandoned
   the support on this?
 *  Thread Starter [alFrame](https://wordpress.org/support/users/alframe/)
 * (@alframe)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/closing-tree-issues/#post-7073183)
 * Sorry but I don’t get it.
    – You write this plugin. – I have a problem with it.–
   You say it’s a bug in your code. – You tell me to fix it myself. – I can’t do
   it since I am not savvy enough at coding.
 * Then you put the topic to “resolved”…
 * What am I missing?
 * I admit, I wasn’t begging you with sugar on top and I apologize for this. It’s
   just that I am a little critical when it comes to the attitude of some programmers
   that release plugins on this website and then abandon it with no support. In 
   other words, I might have over reacted a little by asking if you abandoned support
   for this plugin. But telling me to fix your product myself when you declare my
   issue as a bug triggered this.
 * Back to the real issue. Since I am not able to fix it myself, are you willing
   to figure it out or did you mean that my issue only occurs in my setup and it
   has nothing to do with your code?
 * In this case I would agree that I am on my own since this is freeware.
 *  Plugin Author [ulfben](https://wordpress.org/support/users/ulfben/)
 * (@ulfben)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/closing-tree-issues/#post-7073184)
 * > – I have a problem with it.
 * Yes, you do.
 * > Then you put the topic to “resolved”…
 * I set it to resolved so the forum stops notifying me about this issue. You have
   made your report, and you are unwilling to help fix it. There is nothing more
   to do in this thread.
 * But since it upsets you so much, I swapped the status back. Enjoy.
 * > I am a little critical […] of […] programmers that release plugins on this 
   > website and then abandon it with no support
 * I have developed, made available and maintained this plugin (and several others),
   for free, for almost [a decade](https://wordpress.org/plugins/wp-dtree-30/changelog/).
 * Tell me more about what I owe you?
 * > But telling me to fix your product myself
 * It’s not a product, it’s an open source project. You are free to use my code,
   but you have no right to my time. At some point I might have an opportunity to
   take time out of _my_ schedule to release a new update. At that point I might
   fix this problem.
 * Until then I have done what I can for you; I have noted your report, and I have
   given you two very specific points of entry to develop a fix for your problem.
   Now you can either help out, pay someone else to help out, live with the issue,
   or stop using the plugin.
 *  Thread Starter [alFrame](https://wordpress.org/support/users/alframe/)
 * (@alframe)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/closing-tree-issues/#post-7073186)
 * Thanks for replying.
 * I am aware that this is open source. And I am aware that you don’t get paid. 
   I do appreciate the work people put into their plugins they release here for 
   free for us to use. I thanked you for the plugin. I made the issue reproducible,
   which takes time too. I my view, as a designer, NOT a programmer, I did everything
   I could to resolve the issue.
 * One thing I totally disagree is that you now say I was unwilling to help. I was
   not unwilling. I sat down for a while and tried to figure out what you meant.
   I read up on the issue and tried fixing it. Which at the end brought me back 
   to pinging you again. And btw. to start with I had to ping you via your website
   to get an initial take from you.
 * But hey, it’s your choice to expose yourself with your plugins and I am sorry
   if you can’t take it. Reading between the lines on other threads on your plugin
   I can see that you are fed up with assisting people and I do get that from an
   initial enthusiastic release such a plugin can become a burden.
 * I’ll close the ticket an leave you in peace. Maybe I can find someone else that
   is able to have a go and I will gladly forward the result to you in case we’re
   able to fix it.
 * Thanks again!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Closing tree issues’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [alFrame](https://wordpress.org/support/users/alframe/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/closing-tree-issues/#post-7073186)
 * Status: resolved