Title: Cloudflare does not detect installed plugin
Last modified: March 8, 2021

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# Cloudflare does not detect installed plugin

 *  Resolved [vmajor](https://wordpress.org/support/users/vmajor/)
 * (@vmajor)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cloudflare-does-not-detect-installed-plugin/)
 * With the change to Tiered Cache what used to be a nuisance is now a problem. 
   Cloudflare does not detect the plugin installed on my site. My plugin otherwise
   appears to work correctly – at least it does not report any errors. The only “
   error” is with the plugin version number as it seems to time out and is left 
   blank.
 * Please help me solve this. The last time I asked, maybe 2 years ago on your CF
   forum the message was to not worry about as it has no effect on performance. 
   That will soon change.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcloudflare-does-not-detect-installed-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [ggalow](https://wordpress.org/support/users/ggalow/)
 * (@ggalow)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cloudflare-does-not-detect-installed-plugin/#post-14163479)
 * This should help you: [https://community.cloudflare.com/t/apo-tiered-caching-testing/249055/6?u=ggalow](https://community.cloudflare.com/t/apo-tiered-caching-testing/249055/6?u=ggalow)
 * copied below as well:
 *     ```
       Please try the following steps to fix compatibility:
   
       go to Cloudflare WordPress plugin
       disable APO in the card
       enable APO in the card (will set proper settings for APO feature)
       clear WP Rocket server cache (or/and any other server cache)
       verify that your origin starts serving response header “cf-edge-cache: cache,platform=wordpress”
       Optional step: once the origin starts serving the response header WP plugin check will pass in the dashboard.
   
       This is the most common issue with APO compatibility: once APO is enabled all server caches requires purge & restart.
       ```
   
 * If this doesn’t resolve the issue then I would ask that you create a support 
   ticket so we can collect more info and have someone help investigate.
 *  Thread Starter [vmajor](https://wordpress.org/support/users/vmajor/)
 * (@vmajor)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cloudflare-does-not-detect-installed-plugin/#post-14164707)
 * Thank you for the reply. No this did not solve the problem.
 *     ```
       CF-Cache-Status: BYPASS
       cf-apo-via: origin,nohtml
       cf-edge-cache: cache,platform=wordpress
       ```
   
 * I will create a support ticket on CF.
 * V.
 *  Thread Starter [vmajor](https://wordpress.org/support/users/vmajor/)
 * (@vmajor)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cloudflare-does-not-detect-installed-plugin/#post-14164754)
 * I opened a ticket so this is just a “cute” update.
 * After purging every cache everywhere I now get a different error on CF:
 *     ```
       "Note: This optimization is only available for websites using WordPress. We did not detect WordPress running for venn-cycling.com.
   
       Check again.
       ```
   
 * So all I managed was a regression – not only is the plugin not detected, my entire
   platform isn’t either.
 *  Thread Starter [vmajor](https://wordpress.org/support/users/vmajor/)
 * (@vmajor)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cloudflare-does-not-detect-installed-plugin/#post-14164764)
 * One more update, for posterity and for others that may find this thread before
   others.
 * The APO started working. The “trick” that worked on my site was to follow this
   advice from the support thread on the CF forum:
 * > I recommend enabling APO feature in WP plugin itself, not in the Cloudflare
   > dashboard.
 * I disabled APO on CF panel, cycled the APO in the plugin, and viola, it now works
   except that my header is still
 * `CF-Cache-Status: BYPASS`
 * I will look into that next.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cloudflare does not detect installed plugin’ is closed to new replies.

 * ![](https://ps.w.org/cloudflare/assets/icon-256x256.png?rev=2471183)
 * [Cloudflare](https://wordpress.org/plugins/cloudflare/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cloudflare/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cloudflare/)
 * [Active Topics](https://wordpress.org/support/plugin/cloudflare/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cloudflare/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cloudflare/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [vmajor](https://wordpress.org/support/users/vmajor/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/cloudflare-does-not-detect-installed-plugin/#post-14164764)
 * Status: resolved